Dhgate - Wrong size and colour shoes

373 of 661 Dhgate reviews

I have ordered Roshe shoes, size US 8 (UK5.5) in black and white, but received a size US 5.5 (UK 3) in a speckled black and white colour. When contacting the seller (johnson1004) he said I should check my order, because that is what I've ordered. I can't seem to know where to get a copy from what I've ordered.

I couldn't send it back as no returns were accepted.

Then I've ordered another pair (the correct size & colour) from a different supplier. This time I have received a size US 7 in stead of a US 8 and a blue and green colour in stead of a black and white as originally ordered.

This review is a subjective opinion of a user.
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Reason of review:
Order processing issue
Product or service
Nike Roshe Run Shoes
Review category
Auctions and Internet Stores
review #787902
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373 of 661 Dhgate reviews
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Dhgate2014

Feb 13 #1111477

Hi!
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.
Thank you so much for your cooperation and have a wonderful day!
Regards,
Cess
Dhgate Customer Service

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