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2 comments

I was sent the wrong ring size. They sent me a size 6 when I ordered a size 7. Can I please have a size 7 sent to me or a refund because I am unable to wear the ring because it is the wrong size that I ordered.

Preferred solution: Deliver product or service ordered.

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#2017986

Hello Yael. This is in line with the comment that you posted online.

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

#2017944

Hello Yael, We understand how you feel when receiving the wrong size. Can we have the order number so that we can check and see what we can do to help you? Please send us an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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