2 comments

I have two shirts to return due to wrong size.Need return lable to ship back for a refund.

where is customer service - when you ship to US from china don't you plan for this. Seems like a scam.

Cannot find a customer service option, they pretend they have one but most *** artist do this - they pretend you are assured satisfaction then just pocket yuor money- very clever these chineese!Show us that you are for real, becuase otherwise your business will be short lived.

This person wrote the review because of poor customer service of dhgate return policy from Dhgate. Reviewer claimed that he or she wants Dhgate to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Dhgate for you to read. This information may help you with your purchase decision.

Had an Experience with Dhgate?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Dhgate2014
#1091686

Hi!

We fully understand the concern you are raising to us.We will be here to offer you the assistance you need to sort this out.

Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.

Thank you so much and have a nice day!

Cess,

Dhgate Customer Service

Dhgate2014
#1090862

Hi!

We understand the need for concern, so let us do our best to help you with this.But first, can you please just provide us the Order Number (PO#)?

That way, we can pull up the order details on our end.

Once we have your PO#, we will continue in helping you with this issue.If you have any other concerns, please feel free to message us back.

You can contact us here: http://www.dhgate.com/contact/contactUs.do

Riane

DHgate

You May Also Like