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5 comments
1.0

I paid for a Toronto Maple Leafs hockey jersey. They took my money but when I checked the website, they had no order for me. I've been robbed and no product.

Their customer service is non- existent.

User's recommendation: Be very careful when ordering.

Monetary Loss: $29.

Preferred solution: Deliver product or service ordered.

DHgate Pros: Lots of choices.

DHgate Cons: Bad customer service and commutation and long shipping times.

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#1991925

This was the one time that I did not take a pic of the order number. I wish I had. I've never had this issue before.

#1991893

Hi Froilan, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

#1991926
@Nadya

My log in was Palaugh1@***.com. I may have signed in through Facebook.

If so, it's Palaugh1@***.com. I did not take a pic of the order number this time so it would explain why I'm having a problem.

Check the pic on my original complaint, it shows the charge to you. $28.79 on 2/22/2021.

#1991973
@Nadya

This is getting frustrating. I paid for the jersey-Toronto Maple Leafs jersey of Auston Matthews 3X.

Paid for by Credit One on 2/22/2021. The amount was $28.79.

Facebook page is Patti Patti Patti. I don't know the correct url address.

#1991487

Dear Fr, Thanks for leaving comments here to us, sorry for any inconvenience, Please contact our customer service directly with more details like order number, or your account information through this this link: https://dg.dhgate.com/myaccount/csmsg/leavemsg.do?from=nav_menu&knowfirsttype=42&language2=en

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