4.5
Details
1 comment

I bought a short-sleeved T-shirt on dhgate.com and with a long sleeve. I immediately noticed that the goods were not sent to my address and to another surname.

I wrote to the seller in private messages several times. But this bad seller never answered me. I got very upset. After all, I would have lost money and time and goods would not have come to my house.

I had to wait 2 months to open a dispute. I applied to dhgate.com. And dhgate.com very quickly helped me. Out of turn, I opened the dispute and 100% of my money was returned to me.

I am very glad. Thanks to the great cool dhgate.com store.

Product or Service Mentioned: Dhgate Customer Care.

Reason of review: Reliable warranty.

Dhgate Pros: Product availability.

Dhgate Cons: Long delivery.

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Dhgate2014
#1376711

Hi Dmitrius!

Thank you for your feedback! We're glad we were able to assist you on the issue you encountered.

We are looking forward to doing more business with you.

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sam

Customer Service Center DHgate.com

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