Order number 322634****

This seller is shocking, the machine has still not been sent, It was ordered on the 22nd of July, sellers communication is ridiculous and not acceptable, I have no confidence in this seller and prefer a full refund.

Location: Nottingham, England

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Hi sabbirkothia, We checked your order was canceled and refunded on 2020-08-17 14:30:47. Usually, your refund will be completed by your bank within 7-15 working days.

Please contact your card issuing bank to check in their reversal system whether there is a refund record from China in USD. If not, please request your card issuing bank to contact (VISA/AMEX/MASTERCARD/APPLEPAY/DISCOVER) to check the record.


Hi PissedConsumer2119184, We understand your concern, we are here to assist. We see here that the refund was approved on 2020-08-17 13:51:06.

It would usually take 2-3 business days for the system to complete the refund.

Then additional 7-15 business days (not including weekends) for you to receive it back on the same VISA card after the completion date due to transition with the banks. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@dhgate.com Regards, Blu Customer Service Center DHgate.com

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