I bought a size 10 shoes and the seller sent a size 11 shoes. I contacted him and he refunded me $25 out of $30.
He was willing to refund me the whole price but I felt bad since he was so nice. The DHGate customer service kept contacting me to make sure that if he dosen't co-operate with me they interfere. I bought multiple things from DHGate and I always receive my stuff withing 15 days (I live in the United States). There's a big variety of things and the prices are AMAZING for what you get.
So far I bought 3 shoes from there and all of them look like the real ones.
The only problem I had was the size with only one seller the rest is a very good experience! I would suggest everyone to try to buy from there.
Product or Service Mentioned: Dhgate Customer Care.
Reason of review: Good customer service.
Dhgate Cons: Most sellers dont offer fast shipping at fair pricing.