Not resolved
1.3
Details
2 comments

i ordered here 28.03.2018 Order Number: 282094543 seller not replying since order but when i request for refund they still harrashing and telling to wait another 7 days .

very bad experiance dont get fool by ordering here.

our local siter amazon flipkart ...etc has far better service

dont waste ur time and money

very very harrashem by them

somnath dey

8001359047

highly recomnd all indians not to buy from here however looks attractive you will be fooled by the name of rulkes and they will eny your money for few days.neither not customer service reply u properly.also they will keep u waiting for an hour wlile u trying to contact customer cear for your quaries.

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: Order processing issue.

Monetary Loss: $560.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Dhgate2014
#1460137

Hi DepravedSlug,We understand the importance in getting a refund on this order. Sellers are given time to confirm the proposal and there is a time frame for each process or dispute.

The seller confirmed the proposal you filed and we are now processing it on our end.The refund will be automatically completed within a working day then the money will be returned to the same card account you've used to pay for the order. Please allow 10-15 working days for the refund to reflect in your account.If you have any questions, please do not hesitate in chatting with us by clicking on ‘Online Chat’ from our Customer Service page: www.dhgate.com/contact/contactUs.doSincerely,SilDHgate Customer Service

Dhgate2014
#1459903

Hi DepravedSlug,We checked that the seller has just confirmed your refund request today. Your refund is now being processed on our system.Usually, your refund will be completed by your bank within 10-15 working days.

Please contact your card issuing bank to check in their reversal system whether there is a refund record from China in USD. If not, please request your card issuing bank to contact (VISA/AMEX/MASTERCARD) to check the record.If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.comRegards,RianeCustomer Service CenterDHgate.com

Dhgate Reviews

  1. 454 reviews
  2. 211 reviews
  3. 163 reviews
  4. 352 reviews
  5. 656 reviews
Dhgate reviews