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They contacted me to say they did not have the product. In the beginning I gave the option to cancel the deal if they could not deliver, but they lied and put false information and cheated The item cost only USD18.06 and I paid USD 44.11 for FedEx delivery.

Seller loaded false tracking number to bypass the system checks. They only shipped after the due date had already passed. I ordered on 2017-04-21 and you only sent on 3 May.... 13 days later.

I paid a large amount for shipping via FedEx, which says 2-6 Days, which means delivery should be 2017-04-29 with 2017-05-03 the latest date. After all of that the wrong item was shipped, MANY communications with the Seller. Seller is not honest and does business without regard to his buyer.

I will not use DHGate again. There are much better sites with more reliable sellers.

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $44.

Preferred solution: Price reduction.

Dhgate Pros: Ease of ordering.

Dhgate Cons: Dishonest seller, System cheating seller, Being sent wrong order after giving seller option to cancel, Seller admiting mistake and refusing partial refund, Length of delivery time.

  • dishonest
  • chinese sellers
  • slow support
  • slowest delivery
  • Slow Response
  • System Cheat
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