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1 comment

They never logged in my order or shipped it. I believe Capital One has a transaction record of the purchase.

Reason of review: Order processing issue.

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Hi VoicelessCanaanDog, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

If you have not received an order number, please provide us the following: 1. First 6 and Last 4 digits of the card used 2. Transaction Amount 3. Transaction Date 4.

Card holder's Name 5.

Screenshot of charge from DHgate Please make sure to provide the correct and complete information so we can trace the payment and provide a resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: or send email to: Regards, Riane Customer Service Center

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