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2 comments

Bought a bike from dhgate on 6/29/20 order number321707**** tracking number EA93384****CN tracking says delivered to Portland Oregon waiting on response I live in Stone Mountain Georgia

Product or Service Mentioned: Dhgate Shipping Service.

Monetary Loss: $408.

Preferred solution: Deliver product or service ordered.

DHgate Pros: Good price.

DHgate Cons: Customer service and delivery.

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#1897417

Hi Robert, We opened a dispute for your order to request for a refund. The seller is already notified regarding your complaint.

If you cannot reach an agreement with the seller after 5 days, you can request for DHgate mediation so our Resolution Center can assign an analyst to help you resolve the case. 1.Log in to your DHgate account 2.Click “My Dhgate” link found at the upper right side of the home page 3.Click “My Orders” 4.Find the order under “Dispute Orders” tab 5.Once you find the order, click “View Dispute Detail” or “Pending Seller’s Agreement” link 6.Please click “Escalate Dispute” button or “Request DHgate Mediation” to proceed.

#1897438
@Nadya

thank you very much really trying to get me a bike my other one was stolen have been without one for a month tough but Life Goes On thank you again Robert P Sutton

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