Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

On 1/12/21 I placed order #3291-42*-850. I have not received it yet.

I did a back trace from my local post office and they said it was hung up in customs in China. The tracking number is LY62598**** CN. Please advise. I talked to your inline chat with no reply.

All they did was ask for the order number and refer me to your web site to track the package.

I have done this weekly fir over a month. I ordered a different one the same day and it was here a month ago.

User's recommendation: Until this order the service has been good.

Product or Service Mentioned: Dhgate Shipping Service.

Preferred solution: Deliver product or service ordered.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hi Robert A, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.


My order number is 3291 42* ***. My email address is rda,21@***.com.

I called the number you list for DHGate and Square Trade and was told by Square Trade they have nothing to do with DHgate. Thank you for your reply

DHgate Reviews

  1. 1427 reviews
  2. 457 reviews
  3. 306 reviews
  4. 421 reviews
  5. 707 reviews
DHgate reviews