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i have ordered a pair of shoes..the tracking number was given a tracking number which has proven to be fake???the seller doesnt care to respond to any email,,the dh gate support team is there but as good as nothing/***...they have to say just one thing contact the seller,,and the seller is not there for any help so it finally means that they are just fooling with us,,,it is a lesson for every e shopper ,,never ever come here,,ur wasting your time/money and these people dont respect you and your money...IF I WAS A US CITIZEN i would have done something hard to screw this *** SITE,,,as only US can **** china.bloody cheaters is DH GATE,they have ruined the meaning of the NAME and the chinese buisness status...MF....

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

Dhgate Cons: Are not helpfull as expected.

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Anonymous
#1456584

These people are crooks. They say that they shipped and you receive nothing.

They take your $ of course. Their website makes it impossible to register a complaint.

It just takes you in a loop. Please use all social media to alert your friends to this scam.

Anonymous
#1305789

I wanna know wheres my shoes I ordered on Feb 26th

Anonymous
#1300515

I ordered my item and not arrived ***

Anonymous
#1210112

I ordered a wedding dress two weeks ago and this is the tracking number they gave 242863544 where is my dress not enough tracking numbers

Anonymous
#1104687

I won't never order from this company again its been since January 19 I place in order I haven't gotten all my stuff. I have email tried calling no one have contact me they gave me a fake tracking number I don't advice anyone else to do business with this company this is the worst company I have had to deal with never again buyers be Ware

Anonymous
#1104683

I order 3 pair of boots DEC 19 I received 2 pair Jan 21 I won't my other pair of boots the size 11 in burgundy its Feb 1 I still haven't received my boots I been emails, trying to contact you'll No answer I won't my boots or my money back should not. Take a mother month I'm not please with this company at all

Anonymous
#1035374

Why am I given a fake tracking number.

I order a lot on online but DHGATE? You a scam & I'll let your name ROT!!

Anonymous
#902535

I FEEL YOUR PAIN! DHGate is a brilliant scam.

False tracking numbers mean they get to keep your money. The *** live chat nonsense is designed to keep you going around in circles. 99 days now since I placed and paid for an order that never arrived - false tracking number meant they hadn't even sent it. Even with all this as evidence, it's taken this long to get to the "we'll send you a refund step".

Except they haven't. Of course. It made me feel better telling my story to everyone on their Facebook page, but I see they have blocked me now.

Of course.

Dhgate
#902159

Hi! We’re sorry to hear about your experience and we're here to help.

Send us a private message with your order and contact details or chat live with a customer service rep here: http://bit.ly/1qMgysp for immediate assistance.

Rest assured we will be on top of this to help you. Have a great day!

Anonymous
#1395659
@Dhgate

I ordered 2 pair of shoes never got either one and one of the customer services people was calling me my bro I thought that was kind of weird I just wAnt my shoes or my money back for both pair this is crazy