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I have paid to the store Suixinruyi126 U$$D 70, the document number is 5123289,this document is called "boleto" in portuguese. When I made the payment I did as another user, but I can't remember the user and the password.

The thing is, I've been sending messages to this store, got no answer and the page of the product was take of. Please, I need help to get my money back. If you help me to remember the account I did the buy I can show the number of the order. My Cellphone number is +5511980185872, my name is Andr.

I'm from Brazil. I'd like to get a return.

thanks. Thank you.

Product or Service Mentioned: Dhgate Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Aug 23, 2017.
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Dhgate2014
#1363309

Hi andremosi!

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com

Regards,

Riane

Customer Service Center DHgate.com

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