Stay away from dhgate.com

989 of 989 Dhgate reviews

Dhgate.com is a chinese wholesale website.Dhgate is full of counterfeited products.

Sellers may list what they want and list whatever quantity they want. Sellers can send you a totally different product and will eventually end up wining dhgate's crappy dispute center.

Dhgate is slow to respond to emails. Dhgate is slow to respond to disputes. Dhgate doesn't not seem to care about any of their customers.

They will make no effort to contact you or try to resolve your issues unless you use legal threats.

Save yourself months of headaches and unanswered emails. Stay away from dhgate.com.

You can search the internet and find many many unsatisfied customers.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or service
Electronics
Review category
Telecommunications
review #125487
Had an experience with Dhgate? Submit review ›
Helpful? 12 Yes 12 2 No 2
Had the same issue 1 Yes 1
989 of 989 Dhgate reviews
Anonymous

Nov 08, 2014 #897232 Kumeu, Auckland, New Zealand

DHGATE support dishonest sellers. Dishonest sellers will take your money and give you a false tracking number. The "live chat" customer service is part of the scam - they are expert in asking *** questions, giving nonsense answers, false promises, and fixing NOTHING. I cannot believe this dishonesty is supported by DHGate to such a huge extent. So many people have been ripped off by this disgusting scam. Get on their Facebook page and post comments people - let others know!

0 0 Reply
JohnnyJohn

Sep 04, 2014 #866001 , Curaçao

DhGate is a horrible company when it comes to customer service. For example, replying to e-mails or responding to issues with the products/shipping. Having said that, for all of you people who complain about them selling counterfeit goods, I have 1 word for you... Duhhh!
Before even considering placing an order you as the consumer should already know that they sell counterfeit goods. They do sell legitimate products, but anything brand name is counterfeit. If you complain to DhGate customer service about receiving a counterfeit item, I guarantee they are just laughing at you and mumbling the words, "*** American's." And guess what, they are right! I can't even believe the amount of complaints in regards to counterfeit items. That is what the website does and is why it exists. To not know that and then blindly place an order without researching first, is your own stupidity and fault.

1 0 Reply
Summer

Oct 12, 2013 #728243

I bought some shoes from a seller on there a few days ago. Everything was going fine. My payment was confirmed and everything. But this morning I received an email saying my order was canceled because the seller failed to ship the item. Are you serious? It says I'll get a refund in two days and I have contacted the seller. We shall see how this goes...

1 0 Reply
Anonymous

Nov 08, 2014 #897234 Kumeu, Auckland, New Zealand

Hi Summer - you have just been scammed. They take your money, keep it and will only refund you if you make enough noise. These sellers are DISHONEST and DHGate totally support them. I placed an order, paid, waited 4 weeks, then waited another 2 weeks before I realised I had been given a false tracking number. My order didn't even exist. I complained to the "live chat customer service" who I now realise are in on the scam. The scam is keeping your & investing it elsewhere. It's disgusting. Dishonest sellers have no intention of shipping your order! DHGate have a Facebook page - people need to post their comments on there too ...

0 0 Reply
Judy

Aug 31, 2013 #709648

I have not had a positive experience with DHGate. I was told if I was not happy with the products, I could return them. I am currently in mediation. It is not to my favor. I have stopped payment and will return the dresses, but so far it will cost $214 to return 5 dresses to the sellers in China .
Does anyone know how to get the physical address for dhgate? i want to ship them all back to one place.

1 0 Reply
Anonymous

Nov 08, 2014 #897235 Kumeu, Auckland, New Zealand

Hi Judy - "mediation" is never in the customer's favour. It is totally biased for the seller. DHGate know how much it costs to return products, that's why they make the customer pay. And I've read so many reviews where customers HAVE returned the products and never received a refund. IT'S A SCAM! Did you know that DHGate have a Facebook page? I suggest you post comments until they sort it out. Otherwise it's going to be a very long wait for you ... good luck!

0 0 Reply
Mohamed Aly , Willmar , MN

Sep 09, 2012 #539944

Regarding order PO #: 1231188321 and after I wrote a positive feedback on your product. When I started to use al of the 6 Pcs. I found that
all of them are FAKE CAPACITY usb flash drive. They were supposed to be 32GB which actually are not and one of them is 8GB and the ot
hers between 2GB and 1GB and they were initialized from your side to appear as 32GB. This is too bad and it happened with me with 32G
B microsd order. Now what I can do when it seems that it is common in the filed of SD and USB storage when it is ordered from CHINA to
have a FAKE product. I will complain to DHGATE buyer protection since I am cheated for about 100USD. Sorry for ordering from your comp
any and you should check your product before selling them to the customers.
Order details: PO #: 1231188321 , cart item: fast delivery mini- Wholesale 32GB usb flash drive
Item code: 95451129 , Shipping method: HONGKONGPOST , total cost: 61.56USD
If you have a representative company in the USA , I can send this improper items on addition to another FAKE microSD 32GB (Order Num
ber: 1231922182 ) to the same address inside USA

1 0 Reply
Charlie One Horse

Dec 26, 2011 #397888

I have purchased a few things off dhgate with different sellers.
My items arrived as expected...the delay in transit to me in canada is long (3weeks)but was expecting that from china.
All the sellers contacted me if I had questions.
Since pretty much everything brand name out there is made in china it makes more sense to me to buy direct than pay the high price of name band.

1 0 Reply
Stay away from DHgate

Oct 30, 2011 #366621

I definitely agree with all those buyers, I am a victim too.
I ordered three same color silk scarf from seller Sumaly, he sent me one color of what I ordered, but he decided to choose two other colors for me, I got two colors I didn't order nor wanted - two very ugly colors he couldn't sell. I asked for exchange, he refused, I asked for refund, he refused, eventually, he just not responded at all, I contacted DHgate customer support, they kept asking me to work out with the seller. How can I work out with crook who no longer reply my emails after he got the money? DHgate only protect sellers not buyers, they don't protect customers at all, be careful!

1 0 Reply
ccpyue

Oct 01, 2011 #352663

DO BUY FROM DHGate, especially the seller: rtexport.
This is my first time deal with DHGate. I bought two faucets from a seller name "rtexport" from DHGate. After more almost 2 months, I received two junk faucets. Faucet bodies with many deeply scratches, chrome pilling off, wrong size of compression connectors. I contacted seller many times for replacement parts under the warranty, but his answer is: "That's it because they are selling this faucet cheap, also no replacement parts can be provided.". I asked seller how can they claim to give 12 months warranty? Seller never answer me. I contact DHGate Service, and eventually the seller agreed to send me all defective parts. I just received a very small parcel, but still missing two important replacement parts. After almost 4 months, I still have the two Junk Faucets on hand, cannot install. But DHGate already informed me they release my money to seller even seller did not send me parts as agreed.
Buying from DHGate has no guarantee. DHGate only protect their sellers, not buyers.

0 0 Reply
Pondexter

Sep 10, 2011 #342133

DHGate is a rip off! I purchased a bridesmaid dress and the seller added an additonal $30 after I purchased it. I refused the dress and had them send it back to China. I am now getting the run-a-round. The seller's name was Hello 12. DH Gate doesn't protect their customer's so I strongly suggest that no one buys from this company

0 0 Reply
acesow

Jul 16, 2011 #313253

Perfectweddingforever.com is one of the most popular online stores in the world. There are so many online stores opened everyday, many bridals-to-be have experience bought cheap wedding dresses from China because of the cheap price, someone’s experience is very bad or un-wearable at all.

What we are different from these online stores is we have experienced workers, we always select top-class detailed workmanship and finest materials in this industry. Our designer take charged of each dress‘s style and similarity. By featuring perfectweddingforever.com finest designer quality wedding dresses, we have already come true thousands of bridals’ dream.

Can not find a favorite dress at our site? No worried at all! We are not only can make made to measure wedding dresses, prom dresses party dresses.etc, we also can custom made dresses from pictures, Just send us the pictures and tell us your ideas? We can come true your dream! To ensure customers can get a satisfied wedding dresses, we always send customers dress pictures for approval, until get approval, we ship dresses to you.

0 0 Reply
ralph lauren

Jul 14, 2011 #312767

The ralph lauren shirts Spring 2011 Collection is simply
ralph lauren shirts fabulous! The collection ranges from Shimmering Luxury to ralph lauren polo Breezy Elegance to Throwaway Glamour - the common element appears to be the color white. ralph lauren polo said he used the sophistication of ralph lauren uk old-time Hollywood and the chic refinement of cafe society ralph lauren as starting points for his collection, which featured several halter gowns, ralph lauren uk fuzzy cashmere sweaters and some tailored jackets paired with ralph lauren capri-length pants or Bermuda shorts. The fabrics are flowy and romantic,ralph lauren sale the colors are outstanding, and the statement is sexy!Ralph Lauren states "Spring is about romantic refinement - an old-Hollywood charm that's luxurios in a modern ralph lauren sale, off hand way."

1 0 Reply
jason

Jun 28, 2011 #305897

Leaders of teachers'cheap designer handbags unions stuckdiscounted designer handbagsdefiantly to theirMoney Clip Walletsstrike call yesterdayover the shoulder bagsdespite intense pressuredesigner handbags online from the Governmentbuy designer handbagsto call off an action thatused designer handbagswill closeblack shoulder bags40 per cent of the country's schools on Thursday and disrupt others.

0 0 Reply
derek77

Dec 14, 2010 #223138

my business is in eu and I think eu markeplaces are safer, for me momoway business searcher is ok

0 0 Reply
caphot1234

Oct 04, 2010 #196761

cheap brand cap
cheap brand cap
cheap brand cap
cheap brand cap
cheap brand cap
cheap brand cap
cheap brand cap

0 0 Reply
hantian8111

Oct 04, 2010 #196760

cheap brand cap
cheap new era caps
wholesale new era cap
whosale oakley sunglasses
fake new era cap
cheap oakley sunglasses
cheapest new era cap

0 0 Reply
mac321456987

Oct 04, 2010 #196759

discount mac cosmetics
wholesale mac cosmetics
wholesale mac eyeshadow
wholesale mac makeup
cheap mac cosmetics

0 0 Reply
sunglasses45621

Oct 04, 2010 #196758

cheap versace sunglasses
cheap ray ban sunglasses
cheap prada sunglasses
cheap oakley sunglasses
cheap armani sunglasses
cheap oakley sunglasses
cheap dg sunglasses

0 0 Reply
coach handbags

Sep 20, 2010 #191792

Good News!Good News!Do you like world brands products such as COACH shoulder Bags and handbags?We are doing the cheap designer bags now,and we promise that all of them are in top quality and at a very very very competitive price.what's more,they are in many stock now.If you don't like shoulder bags,we think that COACH handbags is a good choice for you.Moreover,we are doing discount designer handbags,it is our Sales Promotion activities time now,so you can buy the handbags at a lower price.How exciting.Anyone who want to make yourself fashionable please feel free to click our website: www.amoybest.com.our company is a legal online wholesale website,our products are hot selling all over the world.Specially Wholesale purese and handbags Last,what i want to say is please take your time to panic buying our products.And please remember our site: www.amoybest.com

0 1 Reply

1-20 of 35 comments

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Dhgate. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Dhgate.
Filing a new complaint about
×