Not resolved

DH Gate Seller "Aiai668" is selling counterfeit Careprost. I ordered from this seller and received counterfeit product.

Seller does not want to pay for return shipping to China and refund money. Please beware of this seller. They are dishonest and will continue to sell counterfeit products to unsuspecting buyers who will then in sell it to consumers risking their health. DH GATE is of very little help in resolving this issue.

I have spoken to at least 10 different DH GATE customer service agents over the past 10-12 days and the seller will not respond to inquiries.

Please avoid at all costs. Dont risk you reputation.

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Dhgate. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Brandon, South Dakota, United States #1301334

This happened to me too. I just disputed the charge with my CC company and had them reversed.


have contacted you over and over again and have been given the run around each time. Do not be fooled by their response as if they care.

They do not. This seller is STILL selling counterfeit products and DH Gate has done nothing to reprimand or resolve. A EVERYTHING sold at DH Gate is a knockoff or counterfeit and should not be trusted. PLEASE don't risk your reputation and sell their products.

You may get sued or crImanally charged if some harms themselves with counterfeit products.

I will post this review a hundred more times if it will save one person from the damage this company can do. Please BEWARE!!



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Regards, Riane Customer Service Center

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