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5.0

seller used coupon so I had to open new account to get new coupon customer service helped me with it and gave me this site to file complain and file review and be happier I bought Nike presto sneakers from yesbots dhgate site, applied coupon, seller told me that I should make new order and cancell this as he didnt have photos and color of sneakers I wanted so I had to cancell the order, open new account and apply new coupon to my order which was not that easy as my state is not listed on dhgate site also. Also I couldn't put my state to my address and seller helped me to put manually stateas my packages wehre travelling to another state in which my city doesnt exist. Split, Splitsko dalmatinska zupanija (which doesnt exist on dhgate site and which should exsist as Split is the 2nd largest city in my country Croatia ) Please ADD SPLITSKO DALMATINSKA ZUPANIJA in State field on dhgate.com for town SPLIT, 21000 Thanks!

Reason of review: Good customer service.

DHgate Pros: Customer service representative was polite and helpfull, Find out how can i buy more safer, Customer service took long time to help me, Good quality products, Some honest sellers.

DHgate Cons: Chinese people and sellers dont speak english, Some products took too long to be delivered, I did not like being ripped off.

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Nadya Qgj

Hi fashionella4ever,

Thank you for your feedback. These will surely assist us in improving our services more. Let us know if you have any concerns about your orders so that we can immediately assist you in resolving any issue.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

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