Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
1 comment
1.8

On the 23rd of July I ordered some mask I got the tracking number which was two different ones and they both state it does not exist I contact the seller he keeps telling me he have not received my payment I sent a screenshot of the payment from my bank and pictures of the tracking that does not exist I write to him on the page and he keeps asking me to write him on the order page when I do it's the same thing I keep going in circles all I want is honesty I'm a self-employed in Orlando Florida trying to make it afloat I felt very offended when he wrote to me and stated I did not pay that's why I sent him a screenshot that it had been paid

Product or Service Mentioned: Dhgate Profile.

Monetary Loss: $38.

Preferred solution: Apology from the seller for accusing me not paying and deliver product with tracking number.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#1902492

Hi Nikol, We also tracked your order but the information is not yet updated. Your item has been sent out but due to the heavy traffic with the logistics, the tracking updates are delayed.

Since your order is still within the guaranteed delivery date, we encourage you to keep in touch with the seller to get real-time updates. Here's how you can contact the seller: 1) Click "My DHgate " on the upper right corner of the page. 2) Click "My Orders” at the left side of the page.

3) Find the order number. 4) Click the link “Message Seller” at the top of the order details If you are using a mobile phone, please go to your orders and click on the envelope icon to send a message.

DHgate Reviews

  1. 1427 reviews
  2. 457 reviews
  3. 306 reviews
  4. 421 reviews
  5. 707 reviews
DHgate reviews