Kumeu, Auckland
1.0
Details
3 comments

The WORST thing about DHGate is this. If you have been ripped off really badly, you file a dispute right?

But filing a dispute means you cannot place feedback about your situation. That means nobody can read about your experience with a DISHONEST SELLER. Which means unsuspecting "customers" will fall into exactly the same trap that you just did. This, in itself, says so much about DHGate and the clever scam they have set up, which supports dishonest sellers and false tracking numbers so they can KEEP YOUR MONEY!

Truly awful. Especially for people who read the feedback - they can't be warned about this scam.

Reason of review: Poor customer service.

Monetary Loss: $154.

Preferred solution: Customers should have the right to place good and bad feedback. .

Dhgate Cons: Cannot place bad feedback, Cannot warn other customers.

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Anonymous
#900217

They just did that to me

Anonymous
#900795
@Montel2900

Hi Montel2900, This is from Dhgate.com customer service. We would like to ask for the information about your order number and tracking number in order for us to check it for you so that we can help you in resolving your case as soon as possible. You can contact us directly through our live chat customer service http://www.dhgate.com/contact/contactUs.do.

Dhgate
#897838

Hi, we understand that you are concerned about your order. We will make sure that this gets resolved. Please send us a direct message with your order details and additional contact information so we can assist you further.

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