DHgate - Scammers
I ordered 10 USB remotes from a seller and after receiving a pair of headphones I contacted DHGATE and the seller. I was not able to get the right product of my refund.
after contacting DHGATE about the fraud, they kept telling me to open a after sale dispute. but every time I have tried to submit it along with my pictures showing what I received vs what I ordered I can not. I have yet to get assistance from anyone at DHGATE about my problems. I would not do business with DHGATE as you will lose your money and not get the items you pay for.
The customer service is horrible and one you receive a package you may not dispute it or get it corrected. Buyers be warned
Reason of review: Not as described/ advertised.
Monetary Loss: $83.
Preferred solution: Full refund.
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Comments
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Hi there,
We are sorry for the experience you had with your order. Please send us the order number of the order you're referring to in your review? That way, we can check on its details and provide you further assistance.
For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .
Regards,
Samantha
Customer Service Center DHgate.com