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2.1

I bought a phone (a total 128USD of my harder earned money) on DH Gate and I didn't recieve nothing at all but after waiting so long, the package came empty to my house. Inside only was bubbles plastic.

At this point, the seller said to me to tell about it to DHL but they answer me that the package wasn't opened. Also in the package's issue it says that the value of the phone that was inside was 22USD and I paid 128USD. The seller doesn't aswer me to the last message. "Alexnie" named DH Gate's seller is a scammer.

This is so frustrating for me. Help me please.

Reason of review: Problem with delivery.

Monetary Loss: $128.

Preferred solution: Full refund.

DHgate Cons: Package came empty.

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Nadya Qgj

Hi gaizkaortiz,

We checked order 343244087 and you have already opened a dispute and requested for DHgate Mediation. The seller is being contacted to confirm the full refund. Please keep posted on your Dhgate Inbox for updates on your case.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com

Regards,

Riane

Customer Service Center DHgate.com

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