order seller service money customer customer service refund sellers site items

Nice proces | Dhgate review

4.0
Details
love the jerseys and cant beat the prices, jerseys are high quality and usually shipped with in a reasonable time. GREAT site {{redacted}} love it!
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Review
#1181634 Review #1181634 is a subjective opinion of poster.
Pros
  • Jerseys
Cons
  • Font like some sellers
Reason of review
Good quality
3.8
Details
2 watches 1 with no tracking at all another delivered to an address 300 miles away. message time contacting seller is very slow. i feel very cheated both watches are from the same seller. {{redacted}}
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1 comment
Nadya
#1426938

Hi timwarley_55,

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com

Regards,

Riane

Customer Service Center DHgate.com

Review
#1180172 Review #1180172 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Diverse products
  • Diversity
  • Ease of ordering
Cons
  • Bad sellers
  • Bad service
Reason of review
Problem with delivery
Loss
$150
Preferred solution
Deliver product or service ordered
Tags
  • Fraudulent Tracking Numbers

Ok.... | Dhgate review

3.6
Details
Good pricing slow shipping but cool non the less.
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Review
#1167163 Review #1167163 is a subjective opinion of poster.
Reason of review
Fair pricing

Great experience | Dhgate review

4.0
Details
As long as you read the previous reviews and check the sellers rating, you'll be ok. It sucks to see people have bad experiences from the site. I've been shopping on DHgate for 3 years, and recieved every item. Sellers respond within 24 hours and most are friendly.
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Review
#1166413 Review #1166413 is a subjective opinion of poster.
Reason of review
Good customer service
4.3
Details
I have bought a few soccer jerseys from dhgate's sellers. My experience is in general positive. You really have to pay attention to what you buy and, most importantly, from which seller you buy. There is a high degree of heterogeneity in the quality of the items sold...
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1 comment
Nadya
#1417247

Hi nramhb3,

Thank you for your continued patronage! We are looking forward in doing more business.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Riane

Customer Service Center DHgate

Review
#1165409 Review #1165409 is a subjective opinion of poster.
Reason of review
Fair pricing

Nice but More quality | Dhgate review from Schleswig, Schleswig-Holstein

4.2
Details
the prices are good, but sometimes the quality isnt that good, but usually i can fix it by myself so its oka
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Review
#1165391 Review #1165391 is a subjective opinion of poster.
Reason of review
Fair pricing
3.8
Details
I have bought many products in this store, and it has always been at a good price. I am very happy with all the products that I have bought until today. The waiting time is quite reasonable, only some time have been delayed more than 30 days, coinciding with holidays...
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1 comment
Nadya
#1417243

Hi julianmayordomo85,

Thank you for taking time to purchase on the site! We are looking forward in doing more business with you!

Here is the good news, we have created DHgate Customer Service facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.

Regards,

Riane

Customer Service Center DHgate.com

Review
#1165315 Review #1165315 is a subjective opinion of poster.
Pros
  • Price
Reason of review
Good quality

Genial página | Dhgate review

4.2
Details
Me encanta comprar en dh gate. Siempre me han llegado los productos en perfecto estado, y tuve un problema con un producto que no recibí y me lo resolvieron en el mismo día. Sin duda, un genial servicio de atención a los clientes.
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Review
#1165294 Review #1165294 is a subjective opinion of poster.
Service
Dhgate Customer Care
Reason of review
Good customer service

Unsafe credit card transaction | Dhgate review

4.2
Details
I ordered shoes in November just got them last week and now my bank account is froze and says I'm 700$ in debit because someone hacked into dhgate
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Review
#1151874 Review #1151874 is a subjective opinion of poster.
Reason of review
Problems with payment

Ripped off beanie. | Dhgate review

3.5
Details
Ripped off beanie. - Dhgate review
Ordered a beanie. Seller Saïd you didnt pay yet. Tracking detail doesnt work After 3 days Eitherway i want my money back Or my beanie Order: 344796962 It clearly says paid.
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Review
#1150028 Review #1150028 is a subjective opinion of poster.
Product
Dhgate Marketplace
Reason of review
Problems with payment