DHgate
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect order
- Cheap
- Awful quality
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSneakers writing size
- No one to help with problems
Preferred solution: Size 12 sneakers, like I ordered
User's recommendation: Don't do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSneakers wrong size
Preferred solution: Full refund
User's recommendation: Make sure you can get in contact
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTracking order
- Cheap and affordable
- Did not deliver
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive my package
Preferred solution: Deliver product or service ordered
I haven’t received all my orders, I ordered 2 pairs of shoes only received one pair
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with seller on DH Gate
- Pricing and variety
- Zero access to customer service
Preferred solution: Full refund
User's recommendation: If you are looking for a company with customer service, keep moving
My shoes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered my shoes on February 3 2023 and haven’t received them yet the tracking number doesn’t exist either and they don’t have customer service to talk to pissed customer
- Good pricing
- No deliveries
Preferred solution: Deliver product or service ordered
User's recommendation: Nobody shop there
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMy shoes never came in
- Cheap prices
- Delivery takes forever
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Amqui, QuebecNo response Have tried at different times to reach out to them
User's recommendation: Don’t bother
To see where my orders are at
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Doppelt bezahlt
Company fixed the issue and I have been provided with full refund.
- Die bestellungen sind schnell geliefert worden
- Schweren kontakt und geld abzogen
Preferred solution: Full refund
User's recommendation: Wir brauchen einen Kundenservice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount canceled after purchase
- Very cheap
- Poor customer service
Preferred solution: An answer to why my account was canceled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nashville, TennesseeI need to track my orders. It says delivered but I have not received anything
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Hello Duane P Mrn, Good day! We understand how you feel when receiving the order.
Please contact us thru live chat and provide us the order number so we can check and see what we can do to help you. https://***/helpbuyer/helpcenter.html#pu1812_helptop-contactUs