Reviews and Complaints
920K CLAIMED LOSSES
6.8K TOTAL REVIEWS
380K PAGE VIEWS
48 ISSUES RESOLVED
I’m trying to get help from DHGATE to unlock my account but to no avail
No response from DHGATE in helping me to unlock my account!!! Ive tried to rest my password but informed me its locked for safety reasons.
Del Rio, Texas
To find out when I was going to receive my items. I have received the items now.Thanks.
I was expecting to get an acknowledgement of purchase and the expected date to get my item. There was no correspondence after the purchase. This was unusual compared to other internet websites where I purchase items. Those other sites would acknowledge the transaction immediately, provide receipt, tracking number if applicable, and other relevant information. No receipt was provided but you are asking me to provide proof of purchase in the review. That doesnt make sense. Thanks.
User's recommendation: This company appears to be alright, but need to communicate with customers. I would recommend them, because I received my purchased item very fast.