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Social savings check reviews | Dhgate review

3.0
Details
Social savings check reviews - Dhgate review
Social savings check reviews - Dhgate review
Social savings check reviews - Dhgate review
Social savings check reviews - Dhgate review
Social savings check reviews - Dhgate review
Social savings check reviews - Dhgate review
Social savings check reviews - Dhgate review
Social savings check reviews - Dhgate review
Social savings check reviews - Dhgate review
Social savings check reviews - Dhgate review
I have 26 different items bought from Dhgate on the social savings but I have not received any of them I ordered them in October and November but now the sellers are gone off dhgate and I am out of pocket about £170. Some of the tracking numbers say they were delivered to different addresses in the u.k And I cannot start a dispute because all items say delivery pending. I need help please.
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2 comments
Nadya
#1806231

Hi Dai, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Dai J
#1806524
@Nadya

I found out how to open disputes by logging onto s computer instead of using the mobile app, I have disputed a lot of them but a few of them I could not due to the 90 day rule which I did not know. My Dhgate log in is DaiJohn_1520023605205 I log in through Facebook My email address is daijohn79@hotmail.co.uk

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Review
#1758946 Review #1758946 is a subjective opinion of poster.
Product
Dhgate Marketplace
Cons
  • Not received items
Reason of review
Problem with delivery
Loss
$197
Preferred solution
Full refund

To see about my orders | Dhgate review

3.0
Details
No communication and I’m not even sure if u have my address
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1 comment
Nadya
#1793681

Hi Charie, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1735704 Review #1735704 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Order processing issue
Loss
$52

Resolved: Checking about my order | Dhgate review

3.0
Details

Update by user Nov 19, 2019

Please call me

Original review posted by user Nov 19, 2019

I don’t know When my order is going to be delivered
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1 comment
Nadya
#1779593

Hi TheseCuttlefish, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Resolved
Review
#1711413 Review #1711413 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Especial details
  • Especially details
Cons
  • Not enough information
Reason of review
More information
Loss
$37
Preferred solution
Deliver product or service ordered
Tags
  • Plus Size

Lost jersey | Dhgate review from Salt Lake City, Utah

2.6
Details
I ordered two jerseys two weeks ago and they are still not here
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1 comment
Nadya
#1779592

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1711188 Review #1711188 is a subjective opinion of poster.
Service
Dhgate Shipping Service
3.3
Details
Because i want my money back - Dhgate review
Because i want my money back - Dhgate review
The person who supposed to sell me the purse is a scammer because I’ve bought items from that site before and it never took THIS long to receive my things plus a person in the comments said they had been scammed as well.
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3 comments
Nadya
#1776912

Hi EmptyHaddock902, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

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Review
#1707305 Review #1707305 is a subjective opinion of poster.
Product
Dhgate Bag
Pros
  • Website overall
Cons
  • Slow shipping sometimes
Reason of review
Problem with delivery
Loss
$8
Preferred solution
Full refund
Tags
  • Crooks And Scammers

See my order | Dhgate review

3.3
Details
I cant contact you because you dont have a phone number i like to see my orders but your app told me my email not exist and i look everywhere for a costumer service phone number and looks like you dont have one also its a issue with your app because when im look at the product i like to buy the page re-start from the begining so please if you have a phone number please provide it to me because i like to buy more staff with you a lot more but if this continue im gonna look for a other company
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1 comment
Nadya
#1771252

Hi VioletUguisu821, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

Review
#1696336 Review #1696336 is a subjective opinion of poster.
Pros
  • Discounts
Cons
  • No response on messages
  • Poor customer service and refund policy
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
3.0
Details
Shipping and order - Dhgate review
My order was delivered in GA and my shipping address is in Las Vegas
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1 comment
Nadya
#1762429

Hi BelovedSeaUrchin582, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

Review
#1680287 Review #1680287 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Great price
Cons
  • Horrible customer service
  • Poor customer service
  • Shipping and delivery
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Resend in expedited shipping for no cost since it was y'all fault
Tags
  • Seller Communication
2.6
Details
Really bad - Dhgate review
Really bad - Dhgate review
Really bad - Dhgate review
Hi I’m Sílvia totter Im place in order 3months ago I never receive every week request help from customer service to contact the seller I need my refund money
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1 comment
Nadya
#1757025

Hi Sylvia, We checked your orders and these were already closed. There were no disputes opened within 30 days after this was completed.

We suggest that you send a message to the seller and negotiate on a resolution. If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you *** Once the seller agrees, send us a screenshot then you can contact us again and we will arrange the refund for you. If they don’t agree to refund, we cannot operate for you too. Here's how you can contact the seller: 1) Click "My DHgate " on the upper right corner of the page.

2) Click "My Orders” at the left side of the page. 3) Find the order number.

4) Click the link “Message Seller” at the top of the order details If you are using a mobile phone, please go to your orders and click on the envelope icon to send a message. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

Review
#1670935 Review #1670935 is a subjective opinion of poster.
Product
Dhgate Website
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Full refund

Dissapointed with the hdgate website | Dhgate review from District 10, Maryland

2.7
Details
DH gate rejects payments for the products in the US. I guess it is controlling the businesses who are selling on their website to chose the payment in currencies that is preferable for DH gate. It is disappointing that things can not be simplified and it freezes when you try to purchase or write an assessment. Thank you.
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Review
#1599262 Review #1599262 is a subjective opinion of poster.
Product
Dhgate Marketplace
Cons
  • Difficult to purchase through their website
Reason of review
Problems with payment
Loss
$500
Preferred solution
Deliver product or service ordered

Contact Dhgate Customer Service

Website:
Mailing Address:
P.O. Box 30592
Grand Cayman, 100191
Cayman Islands
Phone:
(877) 927-7268
All Dhgate Contacts

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Latest Question

Dhgate Questions
2.8
Details
ordered two items and one does not work. have contacted dh gates and seller by email and no answer!
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1 comment
Nadya
#1662586

Hi SociableElectricEel, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

Review
#1493233 Review #1493233 is a subjective opinion of poster.
Service
Dhgate Customer Care
Pros
  • Prices
Cons
  • Not standing behind refiunds
Reason of review
Return, Exchange or Cancellation Policy
Tags
  • Not Getting Refund