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They refuse on all levels to accept a return or give refunds. I’m now disputing with credit card company. Terrible company - do not buy here!!

DHgate - They refuse on all levels to accept a return or give refunds. I’m now disputing with credit card company. Terrible company - do not buy here!!
DHgate - They refuse on all levels to accept a return or give refunds. I’m now disputing with credit card company. Terrible company - do not buy here!!
Products were labeled Large and were a U.S. size small. Shoes also mis sized. Clearly in these photos you can see their large skirt next to my US size small. They are the same size!

User's recommendation: Do not buy - you cannot return!

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1 comment
#2273055

Hello I understand you are concerned about the item you received and I am here to help you. Can we have the order number so that we can check and see what we can do to help you? Please send an email to customer-support@dhgate.com or contact our live chat; https://www.dhgate.com/contact/contactus.html?act=oldpageload&dspm=pcen.help.services.1.BJrOgLhPlAD8l2RHcV79&resource_id=&fbclid=IwAR2VZttHrXuOrhi1BOXeEifLYgH8ZfchDlY0iLnkpR2-CGBFy8G6c0qShhM#pu1812_helptop-contactUs

ID
#4120807 Review #4120807 is a subjective opinion of poster.
Pros
  • Inexpensive
Cons
  • No refunds
Loss
$121
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing order

Cannot contact either DHgate or the seller. Not happy. Cannot even find a contact number for DHgate anywhere
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2 comments
#2249696

Hello! Can we have the order number so that we can check and see what we can do to help you? Please send an email to customer-support@dhgate.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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ID
#3942941 Review #3942941 is a subjective opinion of poster.
Location
Leeds, England

Order inquiry