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Want my refund | Dhgate review

1.0
Details
I never got my tool or refund back
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1 comment
Nadya
#1809453

Hi Shadrick, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1763858 Review #1763858 is a subjective opinion of poster.
Product
Dhgate Mobile Application
Pros
  • Pricing
  • You get my money
  • Fast and free delivery
Cons
  • 1 item is taking a long time to ship
  • Games played with after care they got my money so thats it not
  • Customer service hang up chats
Reason of review
Poor customer service
Loss
$126
Preferred solution
Full refund
Tags
  • slow support
  • Dhgate Buyer Guarantee
  • Avonavon Fraudulent Seller

Don't recommend | Dhgate review

1.0
Details
I never received my order after almost 2 months, so disappointed.
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1 comment
Nadya
#1808869

Hi Nasim, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1762855 Review #1762855 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not I mean do not order from them | Dhgate review

1.0
Details
Do not I mean do not order from them - Dhgate review
Do not I mean do not order from them - Dhgate review
I've been waiting for my refund for 3 weeks and still no refund i sent them there ugly dresses back 3 weeks ago and I'm tired of them telling me that they have to check and see if the dresses are still new and if it got there they have to check I'm so tired of this company THERE QUICK TO TAKE YOUR MONEY BUT DON'T WANT TO REFUND YOU YOUR MONEY BACK THESE DRESSES WAS FOR MY WEDDING AND THEY MESSED THAT UP I WANT MY MONEY BACK Y'ALL GOT THE DRESSES DIDN'T NOBODY TRY THEM ON OR ANYTHING GIVE ME MY MONEY PERIOD
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1 comment
Nadya
#1808868

Hi Alese, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1762854 Review #1762854 is a subjective opinion of poster.
Pros
  • Products and pricing
Cons
  • Dont buy
Reason of review
Not as described/ advertised
Loss
$347
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No this people will scam you | Dhgate review

1.0
Details
they don't give tracking number then when you do get one they say your was received
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1 comment
Nadya
#1806874

Hi Carlos, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1760649 Review #1760649 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$25
Preferred solution
Deliver product or service ordered
Tags
  • bad online shopping experience

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t buy anything from here!!!! | Dhgate review

1.0
Details
I have returned the dress that I ordered because it doesnt look the same as what I wanted and that was 5 months ago. Until now I still havent got my refund! I keep messaging the seller and all they reply is just we will get back to you soon. I just want my redund as they already got the returned dress 5 months ago!
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2 comments
Nadya
#1806232

Hi Michelle, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Corky
#1806286
@Nadya

My Order Number is 3138164608 and my log in email is michellegdahl@gmail.com

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Review
#1759460 Review #1759460 is a subjective opinion of poster.
Cons
  • Try to steal my money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$182
Preferred solution
Full refund
1.0
Details
This is a very sad story of a disappointed niece on Christmas 2019 because of DH gate. We found a flute that we liked and my uncle agreed to buy it for me as a Christmas gift. He purchased the flute on DH gate.com and the transaction shows that it went through on...
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1 comment
Nadya
#1806229

Hi Rick M, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1758380 Review #1758380 is a subjective opinion of poster.
Cons
  • Scam website
Reason of review
Problem with delivery
Loss
$169
Preferred solution
Deliver product or service ordered
Tags
  • Rippers And Scammers

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t do it | Dhgate review

1.0
Details
i ordered from them today and its on my card and the seller deactivated his acct after payment was received and it says its not a store and now its now showing me a order pending shipment or anything!!! im pissed and then you cant get anyone to help you on top of that
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1 comment
Nadya
#1802291

Hi jennifer g, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1756039 Review #1756039 is a subjective opinion of poster.
Product
Dhgate Profile
Cons
  • As of now my money being stolen and not refunded as promised
Reason of review
Poor customer service
Preferred solution
Full refund

Stay away | Dhgate review from Colorado Springs, Colorado

1.0
Details
Cant login, but, dhgate has not responded. They are without a doubt...THIEVING BASTARDS!
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2 comments
Nadya
#1800397

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Nadya
#1800398

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

View more comments (1)
Review
#1753036 Review #1753036 is a subjective opinion of poster.

Purchase anything at your own risk just because I did not receive any item I paid for purchase at your own your own rest | Dhgate review

1.0
Details
Well I did not receive any item that I paid for and it's supposed to be 23 items that I paid for and also a couple of other item that y'all took away that I really wanted it that's why I paid for it but I have not received my items and I really want my item but give me all my money bac
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1 comment
Nadya
#1800404

Hi Meghna, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1752051 Review #1752051 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • You get my money
Cons
  • You get my money an i dont hsve all my items
  • Being ripped off
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund

Contact Dhgate Customer Service

Website:
Mailing Address:
P.O. Box 30592
Grand Cayman, 100191
Cayman Islands
Phone:
(877) 927-7268
All Dhgate Contacts

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Latest Question

Dhgate Questions

JUMP THROUGH HOOPS TO GET CANCELLED | Dhgate review

1.0
Details
JUMP THROUGH HOOPS TO GET CANCELLED - Dhgate review
I made an order with a valid credit card and a few days later it was in need of verification????? The address on the card and the shipping all the same. They want a copy of the front and back of the credit card? WHO DOES THAT???. Then to top it off they cancel the order anyway. F. DHGATE
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1 comment
Nadya
#1798496

Hi Manahil, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1748247 Review #1748247 is a subjective opinion of poster.
Pros
  • Impossible to shop
Reason of review
Problems with payment
Preferred solution
Deliver product or service ordered