Dhgate Reviews and Complaints
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Update by user Oct 01
Says "Golden Goose Goose" BIG mistake! 1.Written in BLUE ink instead of BLACK!!
MAJOR mistake! 2.Sent wrong size!!! Put a STICKER on the sole acting like it was a 35 but it was a 37.
DON'T FIT!!! 3.Defects of light red and light blue ink on shoe, especially by thread....
- Sometimes you almost get what you order
- Getting boned by a distributor
- Did not stand behind buyer guarantee
- Horrible customer service
- Variety of product
- Fake product photos
- Product variation
- Given the runaround
Dhgate - No proper dispute mediation, sub-par service
- No solution for issues raised
- Poor service
- Fake low quality items
- Live chat team has no answers
- Too hard to get customer service
- Unresponsible sellers
- Compensation issues
- Fast cs response
- Unusual seller
Update by user Aug 09
The sellers rip you off! You don’t get the product. You’ll receive a blank envelope or a small plastic packing slip, with a piece of cardboard inside.
Original review posted by user Aug 09E-mails sent to DHGate “customer service”: Hi Judy, I’m very very upset! This is a fraudulent sale and transaction!...
- Goods and prices
- You do not really want to know
- Shoddy workmanship
- Unsaleable merchandise
- Low prices and the diversity of products
- Low quality products and bad customer service
- Prompt delivery
- Entire experience wing t runaround cheated and lied to
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