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DHgate.com-Good-Bad-Ugly
DHgate.com-Good-Bad-Ugly THE GOOD: Once I was a regular customer buying through DHgate.com since 2014. I have purchased numerous Feng shui statutes and Chinese cloisonné vases. I never received the wrong merchandise. No items arrived damaged or unreasonably late. The...
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Anonymous
GMCruiser

Cindy C., thank you for your comment. If you are the only person to avoid DHgate.com then my efforts were worth it.

Anonymous
Cindy C

I had dl'ed the app DHGATE and was going to use it until I cked reviews and read yours. I am sorry for what you had to go thru but thank you for putting it into writing to pro...

1.0
Product
#1304709
Reply to reviews
DHgate supports fakes and awful quality
DHgate supports fakes and awful quality
DHgate supports fakes and awful quality
DHgate supports fakes and awful quality
DHgate supports fakes and awful quality
Order id 346748427 Received bag with GUCCI brand logos and very awful quality: bad threads and stitchings problems, smells toxic and glue, materials and print are not perfect quality as promised by the seller. Item received differs from the product description: seller...
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Dhgate2014
Dhgate2014

Hi ManyFox,We checked your order and you have opened a dispute and requested for DHgate Mediation. There was a decision for your case to return the item for a full refund. How...

1.0
I liked
  • Fast cs response
I didn't like
  • Unusual seller
#1244990
Reply to reviews
Dhgate - I got scammed
Dhgate - I got scammed
I ordered a David Gilmour replica Stratocaster, and was given a delivery date of mid September. Two days ago, I got a mysterious package, and it was a Chinese coin. Don't know why, but I checked on me guitar status, and found that the seller claims my guitar was...
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Anonymous
Angry

I also got scammed too! Was sent a *** scarf instead of a purse. Lost $80

Dhgate2014
Dhgate2014

Hi SedateWhippet574, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to ...

#1337396
Reply to reviews
Dhgate - Extremely Disappointed in Seller: posy518
Dhgate - Extremely Disappointed in Seller: posy518
Dhgate - Extremely Disappointed in Seller: posy518
Dhgate - Extremely Disappointed in Seller: posy518
Dhgate - Extremely Disappointed in Seller: posy518
Dhgate - Extremely Disappointed in Seller: posy518
First off, I want to reiterate from my previous review that DHgate is a good site where you can get quality replicas. But you must be careful. I'm a very understanding person and I've still given sellers 5 stars even tho I found minor mistakes. That's because if I'm...
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3.7
Product
#1055190
Reply to reviews
Dhgate - CHEATERS
Dhgate - CHEATERS
I paid $50 in FEB 2018 for products which I never received till date JULY 2018. Consistent follow up with seller was useless. Registered a complaint through chat and email but nothing worked. Funny customer service, they want us to contact the seller for refund. How...
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Dhgate2014
Dhgate2014

Hi RegalButterfly, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to yo...

1.0
I didn't like
  • Pathetic experience
  • No solution for issues raised
  • Cheaters
#1325992
Reply to reviews

Featured

Dhgate - Rip Off
Dhgate - Rip Off
Dhgate - Rip Off
Dhgate - Rip Off
I made a purchase with DHGate and it was horrible experience. My bank gave me a hard time about refund and this Comp sent dresses that cost as much to return as product. They did not honor their refund process. Sellers sent wrong colors of merchandise. Second dress was...
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Anonymous
Anonymous

Don’t trust this company loyalty to customers!!

Dhgate2014
Dhgate2014

Hi,We are sorry to hear that you received a different color. Please send us the order number so that we can check the order details for us to see how we can assist you in gett...

1.0
Product
#1227635
Reply to reviews
I contacted dhgate via their system within 48 Hours of receiving the product because I thought it first perhaps is perpetual motion and you needed to keep your wrist moving all the time so I waited that long. However, it did not work so I don't if i d h gate they said...
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1.0
I didn't like
  • Getting ripped off
  • Entire experience wing t runaround cheated and lied to
#1355167
Reply to reviews
BEWARE DHgate!
BEWARE! BEWARE! BEWARE! Ordered (#358071705) 6-26-18 paid in full credit card. Shipment received from Seller (not DHgate) contained the wrong item. Installed fresh batteries and wrong item did not work! Contacted DHgate customer service ... got "Yang Yang" the robot...
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GMCruiser
GMCruiser

Read this before you order through DHgate!

Dhgate2014
Dhgate2014

Hi Steve,We checked that you have already opened a dispute. If the problem is not resolved through direct communication between you and seller, or if you don't get a response ...

2.1
#1299407
Reply to reviews
Dhgate - Refund Policy is ridiculous
Dhgate - Refund Policy is ridiculous
I messaged seller, "manweisi" on 9/8/17 asking if 2 dresses would arrive by 10/24/17 if I placed my order. Manweisi responded the next day that I would get the dresses in time. I placed my order on 9/10/17 for 2 custom sized dresses. When I placed my order, DH Gate's...
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Anonymous
colleen enright

Horrible return process. DO NOT BUY anything from this website !!!!

Dhgate2014
Dhgate2014

Hi gvaga1102,We checked order and you have already opened a dispute. At the moment, there are no agreements reached yet from the proposal submitted. If the problem is not reso...

1.0
Product
I didn't like
  • No email notification that seller contacted me
  • Dh gate add to card did not save multiple items
  • Seller did not answer questions
#1116774
Reply to reviews

Contact Dhgate

Mailing Address:
DHgate.com
P.O. Box 30592
Grand Cayman, 100191
Cayman Islands
Phone:
(877) 927-7268
More
Big SCAM and liar DHGATE
Big SCAM and liar DHGATE
Big SCAM and liar DHGATE
Big SCAM and liar DHGATE
Yes don’t buy from DHGAtE don’t listen orther review , if you don’t receive your parcel you will lost your money the protection garanty DHGATE is *** and I don’t receive my package DHGATE stole me 400$ cad for scrap of paper and customer service repeat me for 2 week...
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Anonymous
Scott kehoe

Why deal with the seller, the are thieves. The seller wants you to receive then send back, hmmm? I know so they can say you received and kept the product. They also try to get...

Dhgate2014
Dhgate2014

Hi a.torres03,We checked that this order was already closed since May 2017. We suggest that you send a message to the seller and negotiate on a resolution. If they agree on ...

1.1
Product
I didn't like
  • Never receive my parcel
#1168316
Reply to reviews