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DHgate.com-Good-Bad-Ugly
DHgate.com-Good-Bad-Ugly THE GOOD: Once I was a regular customer buying through DHgate.com since 2014. I have purchased numerous Feng shui statutes and Chinese cloisonné vases. I never received the wrong merchandise. No items arrived damaged or unreasonably late. The...
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Anonymous
GMCruiser

Cindy C., thank you for your comment. If you are the only person to avoid DHgate.com then my efforts were worth it.

Anonymous
Cindy C

I had dl'ed the app DHGATE and was going to use it until I cked reviews and read yours. I am sorry for what you had to go thru but thank you for putting it into writing to pro...

1.0
Product
#1304709
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DHgate supports fakes and awful quality
DHgate supports fakes and awful quality
DHgate supports fakes and awful quality
DHgate supports fakes and awful quality
DHgate supports fakes and awful quality
Order id 346748427 Received bag with GUCCI brand logos and very awful quality: bad threads and stitchings problems, smells toxic and glue, materials and print are not perfect quality as promised by the seller. Item received differs from the product description: seller...
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Anonymous
Anonymous

You people that post this *** are dumb....learn how to use it before you condem it...i love dhgate!!! I get perfect 1:1 replicas of everything...if you havent figured it out, ...

Dhgate2014
Dhgate2014

Hi ManyFox,We checked your order and you have opened a dispute and requested for DHgate Mediation. There was a decision for your case to return the item for a full refund. How...

1.0
I liked
  • Fast cs response
I didn't like
  • Unusual seller
#1244990
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Resolved

Dhgate - THIEVES
Dhgate - THIEVES
I ordered a wig and the payment of $260.24 was accepted. 3 days later a mysterious charge appeared on my card for $269.35 from DHgate. I spoke online to a live rep who was totally unhelpful. First she asked for a non-existent Transaction ID and even after I sent bank...
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Dhgate2014
Dhgate2014

Hi UncomfortableLemur134, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolutio...

1.0
I didn't like
  • Customer service
#1372017
Reply to reviews
Dhgate - Seller hongzhuang - don’t trust!!!!’n
Dhgate - Seller hongzhuang - don’t trust!!!!’n
Dhgate - Seller hongzhuang - don’t trust!!!!’n
I had an issue with a seller called hongzhuang. I bought a shoes and came with no conditions to use. I tried so many times negotiate with the seller and according to him, was sending an other one. He gave me a tracking number for other address and I never received the...
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Dhgate2014
Dhgate2014

Hi SimilarPanther746, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to...

Product
#1396661
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Dhgate - Scammed!! Beware!!
Dhgate - Scammed!! Beware!!
Dhgate - Scammed!! Beware!!
Dhgate - Scammed!! Beware!!
I purchased a LV bag from bagtrade98. First of all during the shipping process they shipped out my item 5 days later than the email I received from them. As the days went on I kept asking for a correct tracking number to make sure I wouldn't be out on business when the...
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Dhgate2014
Dhgate2014

Hi younique_boutique_00, We checked that you have already opened the dispute for your order. If the problem is not resolved through direct communication between you and seller...

#1370932
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Dhgate - I havet recived my package
Dhgate - I havet recived my package
Dhgate - I havet recived my package
My purchase was sent to san Antonio texas and not to Erie Pennsylvania where its suppose to come
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Anonymous
Anonymous

Hi FrothyPeacock, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to you...

1.0
#1391462
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Dhgate - SELLER SENT POISONOUS MAKEUP AND DEATH THREATS
SELLER SENT ME DEATH THREATS DIAGNOSED WITH UVEITIS CAUSED BY TOXIC MAKEUP FROM DHGATE Uveitis can lead to RETINA DETACHMENT and VISION LOSS ORDER 374286999 BEWARE OF THE SELLER "CHINESEBILLIONAIRE" I ordered a batch of makeup palettes from him and they were nothing...
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Dhgate2014
Dhgate2014

Hi Rachel Liu, We believe that we have been assisting you from our social media platform and provide information about your case. We have already made a follow up with your di...

1.0
Product
I didn't like
  • Seller lied about products
  • Company pokicies
  • Bad seller
#1376887
Reply to reviews
Dhgate - I got scammed
Dhgate - I got scammed
I ordered a David Gilmour replica Stratocaster, and was given a delivery date of mid September. Two days ago, I got a mysterious package, and it was a Chinese coin. Don't know why, but I checked on me guitar status, and found that the seller claims my guitar was...
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Anonymous
Angry

I also got scammed too! Was sent a *** scarf instead of a purse. Lost $80

Dhgate2014
Dhgate2014

Hi SedateWhippet574, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to ...

#1337396
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Dhgate - Extremely Disappointed in Seller: posy518
Dhgate - Extremely Disappointed in Seller: posy518
Dhgate - Extremely Disappointed in Seller: posy518
Dhgate - Extremely Disappointed in Seller: posy518
Dhgate - Extremely Disappointed in Seller: posy518
Dhgate - Extremely Disappointed in Seller: posy518
First off, I want to reiterate from my previous review that DHgate is a good site where you can get quality replicas. But you must be careful. I'm a very understanding person and I've still given sellers 5 stars even tho I found minor mistakes. That's because if I'm...
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3.7
Product
#1055190
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Contact Dhgate

Mailing Address:
DHgate.com
P.O. Box 30592
Grand Cayman, 100191
Cayman Islands
Phone:
(877) 927-7268
More
Dhgate - 2 items sent to wrong address
Dhgate - 2 items sent to wrong address
I ordered too packages on DH gate the tracking shows they were delivered to different addresses in different states. Order numbers are 378323241 and 378229681
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Dhgate2014
Dhgate2014

Hi SugaryCuscus, We understand that your orders were delivered to different addresses, we are here to assist. For this case, we suggest that you open dispute for both orders t...

3.8
#1390058
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