DHgate Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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DHgate - Got delivered to wrong address
DHgate - Got delivered to wrong address
DHgate - Got delivered to wrong address
DHgate - Got delivered to wrong address
DHgate - Got delivered to wrong address
DHgate - Got delivered to wrong address
Update by user Nov 19, 2020

I am so frustrated but found a few customers that were having same issues I want to help them too...I am distressed about this

Original review updated by user Nov 21, 2020
So pissed do not order from them ever and please share so no one you know doesn't ripped off....So pissed do not order from them ever and...
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11 comments
#2020418

The information provided here by this online shopper is totally priceless. Companies like Dhgate, aliexpress, and other unscrupulous online shopping companies should be ashamed of themselves for the absolute misery and upset they have caused to genuine customers like the writer of this review and so many others.

These online shopping websites are totally ruthless and devoid of any compassion and all they are interested in, is ripping off the customer and couldn't care less about the customer being scammed and out of pocket. Their callousness and greed is certainly out of this world! No moral scruples whatsoever. We should avoid Dhgate, aliexpress, and other so called unscrupulous online shopping websites at all cost.

At the moment I personally have an ongoing battle with Dhgate, and will be closing my account with them as soon as I get my bank involved to sort this shameless company out!

I feel so bad for this poor lady who through no fault of hers had to experience such a horrendous situation. Something needs to be done urgently about the likes of Dhgate, aliexpress, and some of the other unscrupulous online shopping websites who think that it is alright to keep on scamming good and genuine customers who shop on their websites.

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Featured
ID
#2289522 Review #2289522 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Especial details
Cons
  • Serious false advertisement
  • Horrable
  • Other
Loss
$271
Preferred solution
Full refund
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer
DHgate - Scammed
DHgate - Scammed
DHgate - Scammed
DHgate - Scammed
DHgate - Scammed
DHgate - Scammed
DH Gate is one big scam. They let sellers scam buyers then, promise to look into the matter but no results. They're looking after these sellers who don't even dispatch any goods and furnish fraudulent tracking numbers. 13 orders and no goods arrived. User's...
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11 comments
#2025452

DHgate fake company . Dispute service no good .

I lost money . I lost money please don’t order here

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ID
#1955097 Review #1955097 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Selection of products
  • Selection and the low prices
Cons
  • No product after payment
Loss
$2800
Preferred solution
Full refund

I need a manager

I been trying to contact my seller I feel the communication is HORRIBLE I feel like seller should always communicate with their customer its too many scams going around
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1 comment
#2082619

Hi, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#3004533 Review #3004533 is a subjective opinion of poster.
Location
Racine, Wisconsin
New Reviewer

Check on order

I ordered some earbuds and the tracking keeps getting delayed by days every time I check. I just want to know where they are and when theyre arriving.
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1 comment
#2082618

Hi, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#3004273 Review #3004273 is a subjective opinion of poster.
Location
Roselle, Illinois
Loss
$36
Preferred solution
Deliver product or service ordered
New Reviewer

Customer service is terrible

I have been waiting patiently for my order only for it to be delivered in Alaska and now I cant get anyone to respond to fix my issue.
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1 comment
#2082617

Hi, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#3001282 Review #3001282 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund
New Reviewer

Payment not processing

Hello. I have multiple orders that I cannot pay because whichever card I put it says that its declined and there is a risk code. How can I pay my orders?
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1 comment
#2082176

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2999387 Review #2999387 is a subjective opinion of poster.
Preferred solution
I would like to be able to pay for my order
New Reviewer

Wrong phone number

Need help on order its been over 2 months please help, I have ordered many times in past never been this long
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1 comment
#2081827

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2998074 Review #2998074 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

Never recieved order

I ordered september 19,2021 a black 2 piece evening dress #33691**** i have not got it yet i have text and they never answer i ask what date i will get my order or my money back no answer i want to know if i will get my order or money a.s.a.p. my email is gee2dastring@***.com
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1 comment
#2081828

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2996940 Review #2996940 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

My oreder was never delivered and they took my money

DHgate - My oreder was never delivered and they took my money
It says the package was delivered and it hasnt.They took my money and I want it back.They have done this to many times before.I work hard for my money and I want it back.

User's recommendation: I want my money back on my card asap.

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1 comment
#2081831

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2994935 Review #2994935 is a subjective opinion of poster.
Loss
$23
Preferred solution
Full refund
New Reviewer

My order

I paid for expedited shipping and I havent got my order or any further information on my order yettt
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1 comment
#2081832

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2994208 Review #2994208 is a subjective opinion of poster.
Location
Joliet, Illinois
New Reviewer

No order received

Ordered product ~Sept 1st - prob earlier. The last tracking info was 9/27 nearly a month ago! In my account it says out of stock &;;;;;; product received! It doesn't even make sense. What kind of seller doesn't email when shipped, notify if out of stock or takes my money & runs. I would expect a full refund asap to my card used. Thank you for help, Steven Shepardson
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1 comment
#2081826

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2994105 Review #2994105 is a subjective opinion of poster.
Cons
  • No product
Loss
$30
Preferred solution
Full refund
New Reviewer

No update on package, seller not replying

Paid for item, seller said they shipped, but it has never shipped...the tracking number provided doae not work and the seller has not responded in 8 days

User's recommendation: Do not shop here, they are a rip off.

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1 comment
#2081825

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2994095 Review #2994095 is a subjective opinion of poster.
Pros
  • I initially liked what i saw on the web site
Cons
  • Bad communications
Loss
$93
Preferred solution
Full refund

My order

Order keeps getting cancelled I dont know whats the problem keeps telling me to verify but I do and they still cancel it please advise
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1 comment
#2081823

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2993998 Review #2993998 is a subjective opinion of poster.
Location
Miami Beach, Florida
New Reviewer

My order

I just bought 450Mi Automatic Liquid Soap Dispenser And arrived like 2 or 3 days ago but now is not working after 3 days of working
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1 comment
#2081821

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2993899 Review #2993899 is a subjective opinion of poster.
Location
Walnut Creek, California
Preferred solution
Deliver product or service ordered

Product not received

I orderd months ago and never recieved my items. Dhgate also closed my account. Help order number 333110****.

User's recommendation: Don't order nothing from them.

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1 comment
#2081820

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2993828 Review #2993828 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

Order

Not getting an apropriate response from seller Ďďģfffffffff4 I cçwwwwwwwwwwwwwwwwwwwwwwwwwwwwwaaaasssssssssssssssssssssssssssssßsssssssscçwwwwwwwwwwwwwwwwwwwwwwwwwwwwwaaaasssssssssssssssssssssssssssssßssssssss ssssssssssssssddddddddddddddddsssssssssssss sssssssssssssssssßs sssssssssssssssßßsssssssssssssssssssssssssss sßhhhhhhhhhhhhhhhhbb
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1 comment
#2081819

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2992428 Review #2992428 is a subjective opinion of poster.
Location
Melbourne, Victoria
New Reviewer

I need a refund

DHgate - I need a refund
They canceled my order but I didnt get a refund. I ordered it on Oct 7, it says they canceled my ordered but when I try to get a refund I cant because its still not delivered its never gonna get delivered because they canceled it.

User's recommendation: I need a refund.

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1 comment
#2081818

HI, Please provide us the order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2992000 Review #2992000 is a subjective opinion of poster.
Loss
$68
Preferred solution
Full refund

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