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I am a consumer user of the site, meaning I don't buy bulk, and am usually shopping for one or two small things for myself. I consider myself fairly experienced in researching items before I purchase them, which I believe has helped to reduce issues I could have had...
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3.4
#1171298
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DHGATE - Best custoemr service in the World - if you want NO RESPONSE / Nothing done!
DHGATE - Best custoemr service in the World - if you want NO RESPONSE / Nothing done!
DHGATE - Best custoemr service in the World - if you want NO RESPONSE / Nothing done!
In has been nearly 11months since we made the MISTAKE of ordering anything off DHGATE! Despite within 48hours of receiving our order #249213240 from DHGATE which had a counterfeit, not as described, poorly made garment (one sleeve coming out a waist height the other at...
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Dhgate2014
Dhgate2014

Hi AnthonyDHGATE. , We checked that your order was already closed. This is already beyond our after-sale policy.We suggest that you send a message to the seller and negotiate...

1.0
I liked
  • That i never have to go anywhere near dhgate again
I didn't like
  • Dhgate is worst consumer experience of my life
#1170601
Reply to reviews
I have been trying to get a Refund for about 5 Months now. I emailed the seller Drone several times about my Faulty Spy camera and no Response. I tried DHgate Customer service for Help and they just drag their feet and won't force the seller to give me a Refund. I am...
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Dhgate2014
Dhgate2014

Hi lban4.lr77,We checked your order and this was already closed. There were no disputes within 30 days after your order got completed. We suggest that you send a message to ...

#1169329
Reply to reviews

Dhgate - Ok....

Dhgate
#1167163
3.6
Details
Good pricing slow shipping but cool non the less.
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Dhgate - Great experience

Dhgate
#1166413
3.9
Details
As long as you read the previous reviews and check the sellers rating, you'll be ok. It sucks to see people have bad experiences from the site. I've been shopping on DHgate for 3 years, and recieved every item. Sellers respond within 24 hours and most are friendly.
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Dhgate - Shoes too big
Dhgate - Shoes too big
Dhgate - Shoes too big
1/3

Dhgate - Shoes too big

Dhgate
#1165728
3.6
Details
I emailed the seller but a icon came up stating product no longer exist and seller is offline.
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Dhgate - Good stuff

Dhgate
#1165460
4.6
Details
Perfect would Deffo buy again can't complain
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My eight month old son loves all helicopters. Many of them I buy at DHGate. My current purchase is a helicopter flying ball with music. Recharged by USB (cord included, no separate charging) for about 40 minutes, the flight lasts about 5 minutes. Looks especially...
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Dhgate2014
Dhgate2014

Hi pavel_ivashkin_22,Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com. We are looking forward in d...

5.0
I liked
  • How easy cust service are to contact
#1168842
Reply to reviews
my favourite sales web , previously i used others , but this web complete all my expectatives , very easy to order. customer services always do tht best in any doubt or problem ; i m very satisfied with all sellers with its products : pants , jerseys , tracksuits ,...
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Dhgate2014
Dhgate2014

Hello,We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!Here is the good ne...

5.0
Product
I liked
  • Best quality
I didn't like
  • Time of delivery
#1168697
Reply to reviews
Big SCAM and liar DHGATE
Big SCAM and liar DHGATE
Big SCAM and liar DHGATE
Big SCAM and liar DHGATE
Yes don’t buy from DHGAtE don’t listen orther review , if you don’t receive your parcel you will lost your money the protection garanty DHGATE is *** and I don’t receive my package DHGATE stole me 400$ cad for scrap of paper and customer service repeat me for 2 week...
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Dhgate2014
Dhgate2014

Hi a.torres03,We checked that this order was already closed since May 2017. We suggest that you send a message to the seller and negotiate on a resolution. If they agree on ...

1.1
I didn't like
  • Never receive my parcel
#1168316
Reply to reviews
Dhgate - HORRIBLE scammers
Dhgate - HORRIBLE scammers
Dhgate - HORRIBLE scammers
Dhgate - HORRIBLE scammers
Dhgate - HORRIBLE scammers
Dhgate - HORRIBLE scammers
Dhgate - HORRIBLE scammers
Their customer service is a joke. The representatives either don't understand you or don't bother reading what you write. I received a damaged item from seller "gift_wholesale" and requested for a replacement. She agreed, but sent me parts instead. They were NOT...
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Dhgate2014
Dhgate2014

Hello,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. I...

#1168273
Reply to reviews
THEY Sell all fake quality products dhgate is a very bad site they sell JBL Charge 3 fake quality i got some refunds since i was doing dropshipping with them they sell replicas for higher prices they asked me to wait till they contact the 2 seller to get the refund for...
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Anonymous
Lance

I won't do business with DH gate anymore. I have been trying to get a Refund for about 5 months now from a Faulty Product that I got from Drone. He never responds to Emails. D...

Dhgate2014
Dhgate2014

Hi Shivanka87,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your c...

1.3
I didn't like
  • Fake items replicas sold for higher prices
#1167791
Reply to reviews
i've only had one issue, out of stock item so i got a refund. took awhile for the seller to inform me of this. I've purchased other items off of the site with success though and will continue to shop at dhgate. love the coupons by the way..rather enticing to bring my...
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Dhgate2014
Dhgate2014

Hi craryj,Thank you for taking time to purchase on the site! We are looking forward in doing more business with you!Here is the good news, we have created DHgate Customer Serv...

5.0
#1166171
Reply to reviews

Contact Dhgate

Mailing Address:
6F Dimeng Commercial Building No.3-2 Hua Yuan Road, Haidian District
Beijing, China 100191
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I am very frustrated and irate at this point as I have had to file 4 to 5 disputes (regarding your company) with my bank for fraudulent transactions since November 2017. Your company has charged my card several different times regarding several different amounts... as...
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Dhgate2014
Dhgate2014

Hi Naomi,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern...

#1165806
Reply to reviews