Dhgate Reviews and Complaints
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Update by user Oct 01
Says "Golden Goose Goose" BIG mistake! 1.Written in BLUE ink instead of BLACK!!
MAJOR mistake! 2.Sent wrong size!!! Put a STICKER on the sole acting like it was a 35 but it was a 37.
DON'T FIT!!! 3.Defects of light red and light blue ink on shoe, especially by thread....
it really is the worst website ever
- Sometimes you almost get what you order
- Quality and service
- Did not stand behind buyer guarantee
- Horrible customer service
Dhgate - Issue with sellers
Dhgate in South Plainfield, New Jersey - Did NOT receive package
We checked order 3152435890 was already canceled and refunded. Usually, your refund will be completed by your bank within 3-7 working days.
Please contact your card issuing bank to check in their reversal system whether there is a refund record from China in USD. If not, please request your card issuing bank to contact (VISA/AMEX/MASTERCARD/APPLE PAY/ DISCOVER) to check the record.
Dhgate in Hacienda Heights, California - No, because The company does not resolve my issue.
It seems that our Safety Center made some limitations on your account, so there's no option to pay for the order using a credit card. Please send the following to safetycenter@dhgate.com and use an order number as the subject: 1.
Photos of the credit card you used to pay. Please only show the first 6 and last 4 digits of the card and cover the CVV code.
2. Valid ID
Dhgate in Topsham, Maine - I ordered a pair of shoes and 3 weeks later they finallly tell me they dont have them in my size
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
Resolved: Dhgate - Checking about my order
Update by user 2 days ago
Please call me
Original review posted by user 2 days ago
I don’t know When my order is going to be delivered Hi TheseCuttlefish, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
- Especially details
- Especial details
- Not enough information
Dhgate in Salt Lake City, Utah - Lost jersey
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
Dhgate - NEVER use them
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
- Crappy product
- False advertisements
Hi RespectfulZebra, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
- Large selection of items
- You get junk then seller closses there site
- Being scammed by seller
- Customer service is automated and dosent understand you
Dhgate - I need to know you already been sending my order I ordered a ring
Hi InexperiencedHerculesBeetle150, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
- Good selection
- Dh gate good website
- Very easy to navigate website great prices
- No back from dhgate
Dhgate - Have Not yet received my order.
Hi OccasionalPiranha711, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
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Hi DeliciousHamster, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.