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1.3
Details
Dhgate review - Worst experience EVER!!!!!
Dhgate review - Worst experience EVER!!!!!
Dhgate review - Worst experience EVER!!!!!
Dhgate review - Worst experience EVER!!!!!
Dhgate review - Worst experience EVER!!!!!

Update by user Oct 01

Says "Golden Goose Goose" BIG mistake! 1.Written in BLUE ink instead of BLACK!!

MAJOR mistake! 2.Sent wrong size!!! Put a STICKER on the sole acting like it was a 35 but it was a 37.

DON'T FIT!!! 3.Defects of light red and light blue ink on shoe, especially by thread....

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7 comments
Lakeesha
#1767950

it really is the worst website ever

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Most Helpful
Review
#1668606 Review #1668606 is a subjective opinion of poster.
Pros
  • Sometimes you almost get what you order
Cons
  • Quality and service
  • Getting boned by a distributor
  • Did not stand behind buyer guarantee
Reason of review
Not as described/ advertised
Loss
$119
Preferred solution
Full refund
Tags
  • Missold False Liar Fraud
  • Avonavon Fraudulent Seller

Dhgate review: Not to order from you all nomore

I ordered a items want it to be cancelled before shipping
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Review
#1724619 Review #1724619 is a subjective opinion of poster.
Pros
  • Products and prices
  • Fake items
Cons
  • Delay in seller serponse
  • Fake itens
Reason of review
Return, Exchange or Cancellation Policy
Loss
$90
Preferred solution
Full refund
Tags
  • Poor Quality Merchandise

Dhgate review: Took my money

1.0
Details
Dhgate review - Took my money
They said I canceled my payment I haven’t canceled my payment I need my money back for I’m gone claim a lawsuit against them. They was supposed to come in December 2nd and I don’t have my money nor my shoes
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1 comment
Nadya
#1785499

HI AdoredBullTerrier, We checked your account and the order you have paid for is 3164875699. This was shipped with tracking number LW226644025CN. You can keep tracking the order here: https://t.17track.net/en#nums=LW226644025CN

Review
#1723173 Review #1723173 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • I want my money sent to dhgate deposited to my account
  • That the product looked exactly as shown on the website
Cons
  • Unsaleable merchandise
  • Fake tracking numbers
  • Customer dervice and poor product
Reason of review
Problems with payment
Loss
$52
Preferred solution
Full refund
Tags
  • Waste of money

Dhgate review: Nothing

Dhgate suppose to sent my shoes in they haven’t I just want my money back.
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1 comment
Nadya
#1785497

Hi ImpassionedPolecat801, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1723149 Review #1723149 is a subjective opinion of poster.
Service
Dhgate Customer Care
Cons
  • Poor quality
  • Poor problem resolution
Reason of review
Problem with delivery
Loss
$33
Preferred solution
Full refund

Dhgate review: Tracking

1.0
Details
ordered a pair of basketball shoes for my son and I can't track my order. order the shoes on November 22th. and have no idea when I will be receiving these shoes.
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1 comment
Nadya
#1785495

Hi HesitantWhiteTiger, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1722694 Review #1722694 is a subjective opinion of poster.
Pros
  • Disccounts
Cons
  • Seller changing the tracking number
  • Having no phone number to call customer service
  • Delivery not in 5 days
Reason of review
Problem with delivery
Loss
$63
Preferred solution
Full refund

Dhgate review: I have not received my order: fgsdtrr85

1.7
Details
Dhgate review - I have not received my order: fgsdtrr85
I have not received my order fgsdtrr85
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1 comment
Nadya
#1785494

Hi ImportantNeapolitanMastiff193, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1722666 Review #1722666 is a subjective opinion of poster.
Cons
  • I can not get a response from the seller
Reason of review
Order processing issue
Loss
$27
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

1.2
Details
Dhgate review - Do not recommended anyone to the site
Dhgate review - Do not recommended anyone to the site
Dhgate review - Do not recommended anyone to the site
Dhgate review - Do not recommended anyone to the site
I ordered i winter jacket for my daughter and I got scammed from a seller on the site and my daughters winter jacket went to MO and now the winter jacket I ordered for my son is missing the tracking number is not valid so the site is a target for scammers to take your...
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1 comment
Nadya
#1784636

Hi ChiefPython, We opened a dispute for your order. The seller is already notified regarding your complaint.

If you cannot reach an agreement with the seller after 5 days, you can request for DHgate mediation so our Resolution Center can assign an analyst to help you resolve the case. 1.Log in to your DHgate account 2.Click “My Dhgate” link found at the upper right side of the home page 3.Click “My Orders” 4.Find the order under “Dispute Orders” tab 5.Once you find the order, click “View Dispute Detail” link 6.Please click “Escalate Dispute” button or “Request DHgate Mediation” to proceed.

Review
#1721312 Review #1721312 is a subjective opinion of poster.
Pros
  • Easy payment schemes
Cons
  • Seller did not answer questions
  • Item recieved was not as pictured
  • Not shipped and lie about payment not received
Reason of review
Poor customer service
Loss
$49
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dhgate review: Do not order from them they take your money & never send product

1.0
Details
I placed my order over 2 months ago i gave it time because i knew it was coming from China. However after trying to track my order the store could not be found... I want my refund!!!!!! if i could give them 0 stars I would
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1 comment
Nadya
#1784633

Hi ReconditeEskimoDog617, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1720816 Review #1720816 is a subjective opinion of poster.
Product
Dhgate Website
Cons
  • Being stolen from and lied too
  • Lack of english support
Reason of review
Did not receive order
Loss
$15
Preferred solution
Full refund
Tags
  • Waste of money
  • Bad Coustomer Service
  • Lying About Service
  • No Live Customer Service

Dhgate review in Colorado Springs, Colorado: Please stay away

1.4
Details
I sent a pic via email...i also sent order number...STILL NO RESPONSE. dhgate is the worst of the worst!!!!
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2 comments
Nadya
#1784632

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Anonymous
#1784755
@Nadya

3157392084 IM NOT POSTING MY EMAIL HERE FOR THE WHOLE WORLD TO SEE...WHAT A MORON. Ive already emailed you a pic and order number...respond to my email...ERRR UMMM DUH check your mail!!!!!!!!

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Review
#1720724 Review #1720724 is a subjective opinion of poster.

Dhgate review in Baton Rouge, Louisiana: Takes Too Long

Need To Know My Tracking Number Never Got It
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1 comment
Nadya
#1784631

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1720701 Review #1720701 is a subjective opinion of poster.

Contact Dhgate Customer Service

Website:
Mailing Address:
P.O. Box 30592
Grand Cayman, 100191
Cayman Islands
Phone:
(877) 927-7268
All Dhgate Contacts

Dhgate Products and Services Reviews

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Latest Question

Dhgate Questions

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dhgate review: I don't see my recent order

I ordered 4 items and I don't see anything in my history.
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1 comment
Nadya
#1784630

Hi LoudGrizzlyBear932, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1719915 Review #1719915 is a subjective opinion of poster.
Pros
  • Many products to review
Cons
  • Item looked different from what was advertised
  • Customer service agents dismissing and redirecting me
Reason of review
Problem with delivery
Loss
$300
Preferred solution
Full refund
Tags
  • Shipping Reimbursement