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On Nov 3 i was granted a refund for order 375662776. Several reports and tickets i still do not have my refund. I keep getting the run around for over a month. What is going on with you guys?
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Company wrote 0 private or public responses to the review from 2 days ago.
Dhgate2014
Dhgate2014

Hi Kevin, We do apologize for the delay. We have forwarded your request to our payment team and they will also get in touch with your for updates. If you have any other questi...

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1.0
Product
Dhgate Customer Care
#1421297
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in October I purchased 3 items going to my address Pedro Ortiz 371 schindler dr. brick nj 08723 ive yet to receive them there was a typo to 391 schindler dr. I called the post office it got sent back and I want my merchandise sent to me or a refund
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Company wrote 0 private or public responses to the review from Dec 10.
Anonymous
pedro ortiz

order #379570058 RED med. Gucci belt , #379570059 Jeansw...portiz4224@gmail.com had to open another acct. cant find my old acct. when I purchased these items also a pair of me...

Dhgate2014
Dhgate2014

Hi LinearWolverine, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to y...

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1.3
Product
Dhgate Shipping Service
I didn't like
  • I can not get a response from the seller
  • Some communication from vendors regarding products
#1420073
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Resolved

I'm trying to delete my account my registered email is andreaj2184@gmail.com the reason I wont my account closed is because I wont do any future buying with this site.
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Company wrote 0 private or public responses to the review from Dec 10.
Dhgate2014
Dhgate2014

Hi HighfalutinHumpbackWhale, Please send an email to manager@dhgate.com and request to have your account closed. If you have any other question, please do not hesitate to cont...

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Dhgate Account
#1419545
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On Dec 07, 2018 i placed 4 orders with DH gate and paid with my CC, the payment went through on the second try due to my bank questioning the purchase but after i cleared with my bank payment went through on that day no issue. The next 2 days I receive emails from...
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Company wrote 0 private or public responses to the review from Dec 10.
Dhgate2014
Dhgate2014

Hi UltraWombat, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your ...

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Dhgate Customer Care
I didn't like
  • Whole experience
#1419509
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I made an order on the 11-26 I don't know when my order will deliver . No communication at all for my order but they already took my money same d as y that l made it. Oder number is 386468148
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Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 06.
Dhgate2014
Dhgate2014

Hi NeighboringRoyalPenguin694, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct reso...

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1.0
Product
Dhgate Shipping Service
#1416996
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Dhgate - Poor quality -screwed over
I bought a couple hockey jerseys. When they finally arrived the numbers on back aren't straight. The tie down is not Centre. .way off to the left. I tried to deal with the seller but got nothing but bad treatment. Filed a dispute with dhgate. Said I had to send proof...
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Company wrote 0 public responses to the review from Dec 01.
Dhgate2014
Dhgate2014

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you ...

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Product
Ice Hockey Jersey
#1412831
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No one never email or send messages to me I need my refund
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Company wrote 0 private or public responses to the review from Dec 01.
Dhgate2014
Dhgate2014

Hi VoicelessZebra779, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to...

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4.0
Product
Dhgate Customer Care
#1412441
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i ordered a few things on november 26 i didnt get any email or confirmation. i will like to get updates on the products i brought or a refund
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Company wrote 0 public responses to the review from Nov 30.
Dhgate2014
Dhgate2014

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you ...

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Dhgate Shipping Service
#1411271
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My order#383643908 was delivered to wrong address and no response about what sellar is going to do to fix. Now sellar has marked my order complete and I can’t reach anyone at DH Gates
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Company wrote 0 private or public responses to the review from Nov 29.
Dhgate2014
Dhgate2014

Hi OptimisticPelican, Please open an after-sale dispute for your order to request for a refund. 1)After logging in to your DHgate account, click "My DHgate" on the upper right...

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Dhgate Customer Care
#1410878
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Contact Dhgate

Mailing Address:
DHgate.com
P.O. Box 30592
Grand Cayman, 100191
Cayman Islands
Phone:
(877) 927-7268
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I have tried to contact dhgate and sfexpress and can’t get in touch with anyone. I would like a refund if I’m never going to receive my product.
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Company wrote 0 private or public responses to the review from Nov 29.
Dhgate2014
Dhgate2014

Hi PurringBlackbird, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to ...

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1.0
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