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Dhgate - Got screwed

I ordered some glasses and I paid good money for them .I tried contacting back the seller because when I tracked it down it was in a whole different State.. They delivered it to a whole different other City. so basically I paid good money, for somebody else to have nice glasses, and no one's helping me...
1.4
Details
Advertised vs Delivered
Billing Practices
Customer service
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Tracking Tool
Turnaround Time
Usability
Value for money
Website
#1363642
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I ordered a product from a seller on the site and received a completely different color than what I had purchased. Rather than deal with the return process, I gave it away and reordered from what I believed to be a different seller (different username - beware of this...
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#1362965
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I ordered three name brand golf clubs from DHGate. I received one. the packing slip was in Chinese which I do not read. The one I received was a "knock-off" and the quality was inferior. When I contacted DHGate, I was told I would need to deal with their supplier in...
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1.7
#1362681
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They are crooks. They sent me a pair of shoes that are different sizes. They said they shipped them so dispute is resolved. A pair should be the same size
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Dhgate2014
Dhgate2014

Hi GracefulRaccoonDog, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution t...

1.0
#1361470
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I have sent emails and tried to contact them on the phone. I have not received an answer on either one.
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Dhgate2014
Dhgate2014

Hi SeparateCougar436, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to...

1.0
#1360548
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I spent a great deal of time shopping on my iPad to see my cart was empty next time I went online to pay same on my phone no place to email and I have popups of things I picked to taunt me
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Dhgate2014
Dhgate2014

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you ...

1.0
#1359816
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I bought black, green, purple and pink/white/light green rose seeds 3 years ago. It seems like minisquous yellow is China's new color for all the above. TOTAL ***
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Dhgate2014
Dhgate2014

Hi FrothyAlpineDachsbracke , Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolu...

1.0
#1356934
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I try to continue with checking out and I’ve selected everything i need to but when i hit continue it continues to say please select options????
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Dhgate2014
Dhgate2014

Hello, For your concern, please make sure to select the needed specifications for you to proceed with the order. You will receive a note or you will be directed to the detail ...

#1356844
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It's been 2 weeks and they haven't shipped my orders out yet
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Anonymous
mjhicks

My email address is mjhicks2002@yahoo.com I don't have the order number

Dhgate2014
Dhgate2014

Hi UppityTang, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your c...

#1356296
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Contact Dhgate

Mailing Address:
DHgate.com
P.O. Box 30592
Grand Cayman, 100191
Cayman Islands
Phone:
(877) 927-7268
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Dhgate - What was pictured is not what was delivered
I ordered a dress for my daughter... the selling photo was of a super cute pale pink, lace dress, and it was listed at $85, a great price. What was delivered was nothing like what was pictured. I ordered it in the same color as the image. But what I received was a...
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Dhgate2014
Dhgate2014

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you ...

Product
#1355440
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