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IM OUT $300. I ordered a wedding dress that was cheap and didn't look anything like the one I wanted. I paid to send it back (China) after they said they would refund my money. Instead kept my money and dress. DONT BUY ANYTHING FROM THIS COMPANY...THEY DONT CARE IF YOU...
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Dhgate2014
Dhgate2014

Hi HilariousCamel,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to you...

Comment 1 comment
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1.0
Product
Wedding Dress
#1235657
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I cant book my product doue to problem with my card but it has no problem
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Anonymous
Anonymous

I keep getting an email that my order has cancelled after verifiction and ordering with my credit cards ...all three ...Master Visa Amex. I have the cards on my DH Gate accoun...

Dhgate2014
Dhgate2014

Hi AliveBorderCollie,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to ...

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4.7
#1234084
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la verdad que he comprado muchas zapatillas en esta pagina a traves de estos vendedores y a sido todo genial muy rapido en el envio y buena calidad y precio seguire comprando en DHGATE ademas si tienes algun problemilla te lo solucionan rapidamnete y sin ningun tipo de...
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Dhgate2014
Dhgate2014

Hi FestiveGreyMouseLemur,Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com. We are looking forward i...

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#1233992
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ordered glass that was shipped from china and not a single piece was broken or damaged. ive ordered led strips and other things. This website for certain things is the best deal on the internet and for others the shipping makes it less feasible. Some of the postings...
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Dhgate2014
Dhgate2014

Thank you for taking time to purchase on the site! We are looking forward in doing more business with you!Here is the good news, we have created DHgate Customer Service facebo...

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#1233872
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My order is 280332880. I orderred a LCD light. They shipped a cheap dc converter. Emailed dhgate. Never got any reply
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Dhgate2014
Dhgate2014

Hihoavu32,Please open a dispute for your order to request for a refund.Here's how you can open a dispute for your order:1) Click "My DHgate " on the upper right corner of the ...

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1.2
Product
Lights
#1231277
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I lost money ordering from here. i Ordered my daughter a prom dress from here. It arrived 1 week ago. It doesn’t look like the one in the photo. Same colors but very different material. Quality looks cheap and the dress doesn’t stand out like the dress in the photo. We...
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Dhgate2014
Dhgate2014

Hi MeagerGar,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your con...

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Product
Prom Dress
#1231208
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So far,not to good. To start theres no customer service. Ive emailed/messaged them a bunch.Never got a response. The first tracking number didn't work,which is sellers fault, but i found out later you can get money back or something when that happens. The products i...
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Dhgate2014
Dhgate2014

Hi Pamela Gilbert,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to you...

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1.3
#1230780
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Order number 347142170 I placed my order on 03/13/2018 My prom is ten days away I still don’t have a tracking number every time I message the seller I get a different answer . I need to know if my dresses are going to be here on time my account is under Samehaallen...
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Dhgate2014
Dhgate2014

Hisamehaallen,We checked that you have already opened a dispute. If the problem is not resolved through direct communication between you and seller, or if you don't get a resp...

Comment 1 comment
Helpful? Yes 1 No 0
#1230321
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Very dishonest to customers . Cost to return not reimbursed. Don’t honor return policy
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Dhgate2014
Dhgate2014

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.If you h...

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1.0
#1229836
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Contact Dhgate

Mailing Address:
6F Dimeng Commercial Building No.3-2 Hua Yuan Road, Haidian District
Beijing, China 100191
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DHgate is the worst. This was my first time using the site and my order came almost 2 months later despite the guaranteed delivery date of 20 days. Also, the item I ordered looks cheap and used. I complained about this and all I got were generic, copy and paste...
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Dhgate2014
Dhgate2014

Hi SizzlingDormouse,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to y...

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1.0
I didn't like
  • Poorly made
  • Compensation issues
  • Deceitful tactics
#1229623
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