Hawthorn, Victoria County
Not resolved
1.0
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1 comment

Made a purchase with cahstore he gave me a false order made a payment by western union the plan by cahstore was that order cancelled and so dhgate can't find the money I found out that dhgate transfer funds to dhaxcount by looking up the order however because cahstore from guangdong factty gave inactive order no dhate couldn't find the money so western union have bring emailing dhagte to refund the money back because I have emailed dhgate but they keep saying send US a receipt all week cahstore is a liar and he's lighters are rubbish and *** try to rob you dont deal with cahstore evilact plan was to order cancel and so money gone can't be found andbim will get refunded don't deal with cahstóre at guangdong

Reason of review: Order processing issue.

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Dhgate2014
#1150128

Hi there!

We are sorry to hear about your experience on your purchase, but we also want this to be resolved for you. Please do provide us your order number (PO#) for your transaction so that we can have it checked here on our end and we can be able to offer you the most efficient resolution.

We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.

Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs

Riane

DHgate