Dhgate - Review about Ritzy Dress from Dothan, Alabama

326 of 661 Dhgate reviews

Ordered a dress, money took out of my account and now it shows I never ordered anything on my account. They took my money.

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  • What I liked
      No items
  • What I disliked
    • Customer service
    • Scam

Reason of review:
Order processing issue
Product or service
Ritzy Dress
Review category
Auctions and Internet Stores
review #825315

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Anonymous

Apr 15 #1145238

Maybe i'm not understanding this right. But at the end you say "I never ordered anything on my account" but your first words in the comment is "Ordered a dress"

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Dhgate2014

Apr 08 #1141284

Hello!
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.
We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.
Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Thank you so much for your cooperation and have a wonderful day!
Regards, Riane DHgate

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