Dothan, Alabama
2 comments
Not resolved

Ordered a dress, money took out of my account and now it shows I never ordered anything on my account. They took my money.

Review about: Ritzy Dress.

I didn't like: Customer service, Scam.

Review #825315 is a subjective opinion of a user.

1.0
Billing Practices
Discounts and Special Offers
Website
Diversity of Products or Services
Customer service
Privacy and Data Security
Turnaround Time
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Dress
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

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Anonymous
#1145238
Maybe i'm not understanding this right. But at the end you say "I never ordered anything on my account" but your first words in the comment is "Ordered a dress"
Dhgate2014
#1141284
Hello!
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.
We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.
Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Thank you so much for your cooperation and have a wonderful day!
Regards, Riane DHgate

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