Liverpool, Liverpool
2 comments
Not resolved
1.5
Details
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Website

I have never in my life experiences such disgusting, vile treatment. On 22nd June 2015 I ordered a coat from this website. I waited and waited and had no sign of it coming so I got back in touch with them, they said they would send another coat. And again. It is now 26th September and still I have no coat. But yesterday I did receive something in the post. I peice of cardboard in a little bag. The treatment you get from these is disgusting. After all the good reviews, I thought I would give it a go. Now I have had this experience, it seems a lot of people have. I have never heard of anything like it. The messages from them is always 'please calm down, we will wait together for your item. I hope it comes sooner'

And that's it!

No help. They won't give me an email address to complain to. I don't know who to speak to about opening a case against them. I have asked for a refund numerous times and I'm just being ignored now. It's just vile.

Review about: Dhgate Website.

Reason of review: Order processing issue.

Had an Experience with Dhgate?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Rochester, Michigan, United States #1052204

write to better business bureau and hopefully they can take the site down

Ossie
Eastleigh, Hampshire, United Kingdom #1040643

As a new customer to DHGATES, i have not had any problems so far but the next few days will confirm this or not.

You May Also Like

Dhgate - VENDEDOR Engaña  PARA QUE LE COMPRE Dhgate "Vendedor me mintió diciendome que si que tenía una talla, y resulta que me manda otra inferior abril me dijo que espera 24 hora y vendedor sigue sin contestar. Me..." Read more Shopping in dhgate Dhgate "I recently discovered the website dhgate.com After seeing several makeup palettes that interested me decided to buy. i am very happy with the purchase The shadows have a lot of..." Read more Dhgate - FAKE MERCHANDISE AND CUSTOMS VIOLATIONS Dhgate "I ordered Nouveau Merchandise as listed and was delivered Fake. I requested a refund the day I received it. I have not received a refund. Customs declarations were falsified by..." Read more Dhgate won't return money for damaged/non working items Dhgate "Dhgate won't return money for damaged/non working items I got a totally bad shipment..." Read more EVGO - BAD BUSINESS PRACTICES! Evgo "Please be advised that Evgo owes me the sum of $5,000.00 for the reason described herein. On 06/27/2017 I inquired to the HR manager the status of a position I..." Read more Pronto Insurance - Pronto Sucks Pronto Insurance "Pronto Sucks they are playing games they are in hopes you will move on not collect money owed for damages.. They don't answer or return calls claims adjusters or supervisors..." Read more Rodan and Fields - LASH BOOST - Consumers Beware!! Rodan and Fields "Curious- why does last boost contain lye? And people put this on their eyes! ("Sodium hydroxide"- NaOH).... Although caustic soda is not a systemic toxin, it is however extremely corrosive..." Read more Victor Law Center Pa - GOOGLE HAS BEEN ONE THE GREATEST GIFTS FROM OUR CREATOR Victor Law Center Pa "FROM THE DAY I PASSED THE STATE BAR GOOGLE HAS AND CONTINUES TO IMPROVE BUSINESSES AND PERSONAL LIVES ON PLANET EARTH. VICTORLAWCENTETS.COM TOPCREDITDEBTSOLUTIONS.COM ORPHANSFOUNDATION.ORG ALLLEGALDOCUMENTS.COM OWE THEIR SUCCESS TO GOOGLE..." Read more