Roodepoort, Gauteng
2 comments
Not resolved

I have bought a cnc machine from seller and the asked for my email for details on my order and then they asked for extra money into there own account so then I knew it was a scam a asked a refund and the seller canceled my refund/despute but on shipping remarks/details they said ship as soon as funds show..please just give me my money back order number 236190310

Review about: Cnc 3040 T-Dj Engraving Machine.

Review #822512 is a subjective opinion of a user.

PRODUCT OR SERVICE Dhgate Account
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Dhgate?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Dhgate2014
#1141285
Hi an3sellis001!
We checked your order here and we can see that you have already opened a dispute for your order and at the moment, there are no agreements reached yet.
When you open a dispute, the seller is notified of it and will be given time to sort things out. However, if the dispute reaches 5 days and there is still no agreement reached then please request for DHgate mediation. That way, our Resolutions Center can step in and help you in resolving the issue.
Here are the steps in requesting mediation:
1) Click on "My DHgate" link found on the upper right part of the homepage.
2) Click "Active Orders" in the left of the page. 3) Find the order number in Refund&Dispute 4) Click the link "View Return & Refund" under the Tab 5) Click "Request DHgate Mediation" Riane DHgate
Anonymous
#1139496
I am going through the same exact thing, my seller agreed to pay for shipping
if I sent the board back. It's not my seller that's holding my money it's DH gates. I don't care how much they give me the run around I will not stop until I get mine.
Don't give up on getting your refund bug them because it is your money!!

You May Also Like

"I purchased these shoes considering all the good reviews the buyer had so I assumed to be sent shoes that I were satisfied with but not perfection of course because..." Read more
"I have had several orders now from DH GATE and have to say love them the quality of the products were as amazing as the price . I had glass..." Read more
"The unit arrived without any issues. When the package was opened, it was found to be incorrect. The AC plug is for the UK, as we live in Canada. We..." Read more
"My first purchase from this sited. At first I was very hesitant. But the seller was interested in me and products came very shortly. I did not think you could..." Read more
"On Tuesday, April 25, 2017: a 1 inch triangular red plastic object was found while eating the Boston Market Chicken Parmesan meal after microwaving! It looked first like a piece..." Read more
" I tried to order a sim with bundle online but that moment showed me , site was under maintenance , then I tried to order on phone , she..." Read more
"I order a light pink dress and received a peach one instead. I tried returning it and shipping cost to China was $37.70 more than the dress. I contacted company..." Read more
"I bought the "Big Bang" plan from presscenter.co after they send me a message on my Kickstarter. I paid $399 ! for it, supposedly a discount from a $1099 package...." Read more