Gibsonia, Pennsylvania
0 comments
Not resolved

I ordered a dress for our 5 year old and it was way to big. I returned the dress. I submitted the tracking information. I know the seller has received the dress and I was told I would receive a refund for the dress and the shipping. My analyst Molly has not been returning my emails I have gotten on the chat now several times and submitted submitted submitted things over and over and over again.

I have not gotten my money back and communication has stopped. 016-07-20 17:24:08 Amount: US $ 60.69 Seller: orient2012 Message Seller Order NO:241138071

Payment released Please review this transaction. Track Items

Vintage Flower Girl Dresses C ...

Option: 5, Champagne

US $60.69

Review about: Vintage Flower Girl Dresses Order No 241138071.

I didn't like: Every single thing about this.

Review #911333 is a subjective opinion of a user.

1.0
Privacy and Data Security
Discounts and Special Offers
Turnaround Time
Advertised vs Delivered
Product or Service Quality
Additional Fees
Price Affordability
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
Website
Warranty
Delivery Service
PRODUCT OR SERVICE
Dhgate Customer Care
Reason of Review / Monetary Loss Poor customer service / $82
Preferred solution Not specified

Had an Experience with Dhgate?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"PLEASE READ I hope I help someone else avoid the stress I endured with DHGATE! I think it's about time I express the POOR unprofessional customer service that DH Gate often..." Read more
"I bought 7 pair of shoes from hot_shoes they shoved them all in one box smashed and creases in the side of shoes stitches was crookeed quality was garbage the..." Read more
"bought my dress, it came looking nothing like i asked it was see through. I could see my butt crack and the bra cups it was cheap material and looked..." Read more
"I received the dress over a month late, and upon opening it - it was of poor quality, and the fit was terrible. Any alterations needed would have been..." Read more
"My order has not arrived. please confirm about my order. when my order will arrive? how long? My order has not arrived. please confirm about my order. when my order..." Read more
"Charging more than original move-in special agreed to in November 2016. Spoke with customer service multiple times (a lot of hours). In January after being transferred multiple times, I spoke..." Read more
"The watch is heavily used and absolutely not new. There is a lot of wearing sign on the band and watch's side. The box is old with many visible dots..." Read more
" Don't waste your money with this company. It's a rip-off. I paid the 460 dollars for the ' coverage'. I called regarding my microwave door. The spring/tension rod broke..." Read more