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1 comment

I wanted to return item 317900****

And I cant get in my account to do so

Product or Service Mentioned: Dhgate Account.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $153.

Preferred solution: Full refund.

Location: Rochester, New York

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Hi Tanisha, You may have signed in your account through Facebook, Google+ or Twitter. For you to cancel order 3179000538, you need to open a dispute.

1)Log in to your DHgate account from this link: https://dg.dhgate.com 2)Click "My DHgate " on the upper right corner of the page. 3)Click "Awaiting Shipment" under "Active Orders" in the left of the page. 4) Find the order number. 5)Click the link "Request Refund" at the right side of the page.

6) Select the reason and check "full refund", then submit it. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

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