Not resolved
3.7
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

Solving all my situation for the seller to send me my phone and everything works out resolver my returned back I had a bad experience with the seller unforgettable I hope all this situation is resolved promptly PO#241320049 The team is working contact mind to resolve the situation that the salesman totally adien me the team and without the money I am totally confused and another with another seller who is not Copeland I will follow in search of the solution to be able to solve the situation as soon as possible I hope in God they aregle soonI count on the whole team of dhgate to solve it

This reviewer shared experience about "returned the seller not wands send my new phone " and wants this business to issue a full refund as the author lost $200. The author is overall dissatisfied with Dhgate and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Dhgate.

Check out the best and the worst companies in Auctions and Internet Stores category for more informed decision or compare Dhgate to other companies on our site.

Had an Experience with Dhgate?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Dhgate2014
#1238786

Hi koalareal12!

We checked your order here and we can see that this was already closed since September.We also want to set proper expectations that for closed orders, this is already beyond our After-Sale Policy.

We suggest that you send a message to the seller and negotiate on a resolution.

If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you $***', and then you can contact us again and we will arrange the refund for you.If they don’t agree to refund you we cannot operate for you too..

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1

Or send email to: customer-support@DHgate.com

Regards, Riane Customer Service Center DHgate.com

You May Also Like

Dhgate - Item is not the one in the sellers picture Dhgate "Ordered a Bluetooth wireless mic from seller. Since the shipping is only via DHL and it says its 2-6 business days. So my item was shipped on April 20 and..." Read more DHGATE is knife collector's paradise Dhgate "I have bought a copy of Spyderco Karahawk karambit knife on Dhgate. At first I was very suspicious about the quality a usefulness of the copy, but I realized, that..." Read more Dhgate - 2 Flower girl dresses Dhgate "I ordered 2 flower girl dresses for my wedding and when received the dresses they were complete garbage and looked nothing like the picture. I was told to send the..." Read more Dhgate - VENDEDOR Engaña  PARA QUE LE COMPRE Dhgate "Vendedor me mintió diciendome que si que tenía una talla, y resulta que me manda otra inferior abril me dijo que espera 24 hora y vendedor sigue sin contestar. Me..." Read more Beware - Overstock.com is stealing customer's bitcoin Overstock "Unfortunately Overstock.com is doing bitcoin, and all cryptocurrencies they "accept", a huge disservice. I love bitcoin and all that it stands for. I also love how secure it is, however,..." Read more Olive Garden - I have a complaint Olive Garden "I have been fired from the American Fork Utah Olive Garden. I started almost about a month ago and not to long after I started Tom Campos the General Manager..." Read more Delaware Fine Art Auction - Not living up to their promises Delaware Fine Art Auction " On June 1st, 2017 I purchased 2 Warhol artworks at auction from Delaware Fine Art Auction. I purchased lot #112: Warhols t-shirt and lot#113: Warhols Coca-Cola Bottle. Delaware Fine..." Read more Southern Motion Furniture - Product RECL296-17/ETCH MOCH Southern Motion Furniture "Just wanted to let you know how disappointed I am in your product. I purchased a recliner from Levin Furniture in Mentor - over paid in my opinion for the..." Read more