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November 4th I purchased an item and it still haven't made it to me I tracked it down and it's saying it can't be found and that item is unavailable I want to know what's going on I want to refund my money back

Product or Service Mentioned: Dhgate Shipping Service.

Monetary Loss: $7905.

Preferred solution: Full refund.

DHgate Pros: Prices and products.

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#1951402

Hi Vella, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

#1951365

Hi Vella, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@***.com Regards, Blu Customer Service Center DHgate.com

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