Bangalore, Karnataka
5 comments
Not resolved

Update by user May 27, 2016

Change DHgaterhdhx to DHgate

Original review posted by user May 27, 2016

I had ordered an product in last April, it has not reached yet. They said it's dispatched through Singapore post. But i have not received it yet. When I contacted the seller he is providing me tracking site in Chinese. And there is no tracking information on Singapore post. It's a completely cheating company .I will recommend strongly not to go for this site..

I have attached 2 fake bills for reference xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx

Review #855266 is a subjective opinion of a user.

PRODUCT OR SERVICE Dhgate Shipping Service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Dhgate?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Dhgate2014
#1165935
Hi there,
I do understand that you are concerned with your order, let me help you. The latest update of your order was last 2016-05-24 12:07 India, KOLKATA FOREIGN LCAO, Record item customs information (Inb), Air, CED KOLKATA, Retention reason : Awaiting presentation to customs commissioner.. So basically your order is in your country already. We highly suggest you to contact your local customs office for more information about the order. We also highly encourage you to contact us directly to our Live Chat Customer Service so that you will be assisted timely and fast. Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Johniel
Dhgate
Dhgate2014
#1165934
Hi there,
I do understand that you are concerned with your order, let me help you. The latest update of your order was last 2016-05-24 12:07 India, KOLKATA FOREIGN LCAO, Record item customs information (Inb), Air, CED KOLKATA, Retention reason : Awaiting presentation to customs commissioner.. So basically your order is in your country already. We highly suggest you to contact your local customs office for more information about the order. We also highly encourage you to contact us directly to our Live Chat Customer Service so that you will be assisted timely and fast. Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Johniel
Dhgate
Dhgate2014
#1165686
Hi sunny1978!
We understand how concerning this is for you since you did not receive the item yet. Let us help you on that. We tracked the order here and according to the tracking site the item is processed for clearance by your Customs office since 2016-05-24 12:07. Here is the link for the tracking result: http://www.17track.net/en/track?nums=RP339514923SG&fc=0
Your customs office is waiting for you to provide the receipt of the package. Please contact them in order for you to get it. We do not have control of your Customs office's clearance procedures or processes since we also have to follow it. Please contact your Customs office so that you will get the item. Thank you and have a great day!
Dhgate2014
#1165685
Hi sunny1978!
We understand how concerning this is for you since you did not receive the item yet. Let us help you on that. We tracked the order here and according to the tracking site the item is processed for clearance by your Customs office since 2016-05-24 12:07. Here is the link for the tracking result: http://www.17track.net/en/track?nums=RP339514923SG&fc=0
Your customs office is waiting for you to provide the receipt of the package. Please contact them in order for you to get it. We do not have control of your Customs office's clearance procedures or processes since we also have to follow it. Please contact your Customs office so that you will get the item. Thank you and have a great day!
Dhgate2014
#1165451
Hi info.access133!
We checked your order here and it was already shipped with tracking number RP339514923SG. We tracked your order here and it is already in India. It is now in your local customs office. We would suggest that you contact your customs office to check on your shipment. You can track your order here: http://www.17track.net/en/track?nums=RP339514923SG&fc=0
Riane
DHgate

You May Also Like

"He conocido esta web hace poco, me ha gustado mucho sobre todo porque hay muchos modelos de zapatillas de deporte, muy bonitas y a muy buen precio. Al principio tenia..." Read more
"...You ruin my wedding and gave me stress months before my wedding. Cheap quality and the cloth was very thin..." Read more
"I've been wanting the Rihanna Suede Creepers but cannot find the all black ones anywhere and when I did find them online they were CAD$300! So I was so surprised..." Read more
"My first purchase from this sited. At first I was very hesitant. But the seller was interested in me and products came very shortly. I did not think you could..." Read more
"This makes the second time my husband and i went to your KFC in Lemoore Ca 1st time our order was not complete, we live in the next town over..." Read more
"In January of 2016, I signed a two (2) year contract with Comcast for Triple play. I was on Double play prior to that but they encouraged me to move..." Read more
"Well what happened to me is that I see everyone up posting animal and I have a bird with a cage try to sell it immediately as soon as I..." Read more
"Emily Justine Johnson is a sick mentally ill woman. She has been accessing sensitive information about former and current clients of Crisis and Counseling of Augusta Maine to intimidate clients...." Read more