Toronto, Ontario
1 comment
Not resolved

I want to buy a product ,sent a mesage to seller 2days ago but no answer, next copy and paste of my inquiry:

Good mornning, i like your product, need to know if is exacly the same as your picture (the original) .

1,-Want to buy right away if you gurantee the same as showed.

2.-Could be delivery faster than usual if i select free shipping to México?

3.-wishing to stablish long term transactions

VIP's costumer from Canada-Mexico-USA. Shopify partner.

Luis Ramos


Review about: Dhgate Customer Care.

Reason of review: Poor customer service.

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Hi Luis!

We appreciate your interest on the item from the site.we would like to inform you that DHgate is just a platform for buyers and sellers.

Only sellers can check this for you. At the same time, for free shipping, sellers would usually use local post.

If you need the items to be shipped and received sooner, you have to pay for extra shipping for the faster courier.

If you want other sellers to check on your request, visit this link and fill out a buying request:

We appreciate your trust in, and we will do our best to give you the utmost service you deserve.If you have any other question, please do not hesitate to contact us through the following link:

Or send email to:

Regards, Riane Customer Service Center

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