Dhgate - Picachu Pokemon Mascot some question before purchase

I want to buy a product ,sent a mesage to seller 2days ago but no answer, next copy and paste of my inquiry:

Good mornning, i like your product, need to know if is exacly the same as your picture (the original) .

1,-Want to buy right away if you gurantee the same as showed.

2.-Could be delivery faster than usual if i select free shipping to México?

3.-wishing to stablish long term transactions

VIP's costumer from Canada-Mexico-USA. Shopify partner.


Luis Ramos


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Reason of review:
Poor customer service
Product or service
Pikachu Mascot Costume
Review category
review #908814

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Aug 29 #1205388

Hi Luis!
We appreciate your interest on the item from the site. we would like to inform you that DHgate is just a platform for buyers and sellers. Only sellers can check this for you. At the same time, for free shipping, sellers would usually use local post. If you need the items to be shipped and received sooner, you have to pay for extra shipping for the faster courier.
If you want other sellers to check on your request, visit this link and fill out a buying request: http://dg.dhgate.com/wantitnow/usr/buyersourcing.do#hp1507-post-mdh
We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com
Regards, Riane Customer Service Center DHgate.com

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