1 comment
1.8

I have a few orders that were placed the orders came off not once but twice and i still fo not see then sent i have statements that show it went through its been almost two weeks

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321380****

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User's recommendation: Normally good to deal with.

Location: Coronation, Alberta

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#1887911

We checked your orders but these were unpaid as your payment was declined by your bank. Your bank may flag any unexpected activity on your account.

This includes first time orders and high value purchases, regardless of the amount of funds you have available or your credit limit. Your bank may require your verbal authorization to proceed with a transaction. The decision to reject your credit card payment is typically made by your card issuing bank (not by DHgate).

To protect your security and privacy, your bank cannot provide DHgate detailed reasons for why your payment was declined. Because of this, you will need to contact your bank directly to solve most credit card related payment issues.

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