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I got an email from DHgate that my package was on its way;
" Hello isobel.jones,Yay! Your below order has been shipped out.
And you can also expect to get the first logistics update within next 7 days, in 'My Orders'.
Shipping Date: 2021.01.14
Order Number: #329340****
Track Number: LY62616****CN
Shipped to: 1120 N Westwood Ave Toledo Ohio US
Shipping Method: ePacket "
After looking at the tracking number this week (03/04/20) they said it was delivered on the 29th January, however, I have not received the package.
I spent $93.17 on my package and I would like to be reimbursed because I have no idea where the package is or a voucher for $93.17 to use on Dhgate. I never even got a confirmation email saying that my package had arrived.
It has been impossible to get the seller to reply back to my emails so hopefully I have more luck here!
Monetary Loss: $93.
Preferred solution: Full refund.
DHgate Cons: Seller lying about delivery, No solution for issues raised, Tracking, Not being able to talk to representative, Long time to ship your order and no communication.