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4.1
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Out of eleven seperate orders placed with Dhgate, I only actually received four of the orders, the others must have been lost in transit (which is unlikely) or were just never sent (which is more likely as the sellers closed their accounts). I have been waiting for over 45 days for many of the items which even then is a long time to wait for something from China. Orders ranged from purses and wallets, plush toys, home accessory gadgets, phone gadgets Thankfully Dhgate has issued refunds on all orders that were not received without question, overall I would say that Dhgate is a good company however unfortunately the sellers on the platform are not good.

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $23.

Preferred solution: Full refund.

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Dhgate2014
#1338952

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com