I ordered a Michle watch on 1/27/2015,seller set up a fake tracking number. He know states not in stock, wrong watch,I can't dispute it or get a refund,the window for this won't allow me to proceed.
The chat people or customer people say it's because it is showing shipped. I have no one to ask anymore, DHgate withdrew $168.19 3 days after I ordered and paid. I can't get open a case until it shows that is has formally shipped, this will never happen since there isn't an item to ship as the seller told me.This company is a scam, Commits fraud and allows fraud to go on. The chat people keep repeating themselves, you can only chat with a person for a few minutes if they leave the window to check something the window asks you to click to continue but I've had new chat people come on and have to explain the whole process several times.DH gate should not have withdrawn the money out of my account if there is no shipping going on.
They should have waited till the tracking number can be tracked, that didn't happen. I have no one to explain that the seller has told me twice he doesn't have my watch,I can't even understand what the heck is is trying to say except,first he said no stock, can't tell me when in stock. After that message kept saying sorry watch like. What the heck does that mean?
Do not order anything from this company as they will take your money very quick,I do have my bank in 2 weeks giving me back my money and they will dispute the charges and get the money back from them for me.
This is a horrible company don't do business with them, they lie on their web how easy it is to get a refund, not so on 1/31/2015,big lie. This was a luxury watch no category, for Jewelry/watch.
Product or Service Mentioned: Dhgate Account.
Reason of review: Problems with payment.
Monetary Loss: $168.
Dhgate Cons: Fraud, Remove money before item shipped, No refund, Dh gate got paid, No shipping, Dh gate commits fraud, Fake tracking number, Seller makes fake tracking.