This company is a wholesale China based company which offers low cost replica and other items. I ordered a Michele watch,the seller answered my questions the second day after the purchase, paid in full with a debit.
He proceeded to tell me he was out of stock of the watch. He created a fake tracking number, DHgate system showed it was being shipped. The end result of this process was a nightmare because you can't get a refund or even track any item for several days after the purchase. You have to open a dispute/refund after 8 business days,then click on DHgate mediation option under dispute refund category.
The DHgate system will get back to you however your not even sure if you'll ever get a refund. I complained to my Bank Wells Fargo, they said I would have to wait 15 days to see if the item gets delivered to me to set up a claim with them for a refund. I finally received a full refund after I blogged negative messages and kept sending messages to their customer service.
I wouldn't run the risk of ordering anything from this company as there is really no guarentees you will get the item you ordered or a refund. If you read the reviews on this company it is very risky to order anything and the chat people are all Asian don't really help you, will just tell you the same information you can read for yourself about the order.
Reason of review: Problem with delivery.
Monetary Loss: $168.
Preferred solution: Let the company propose a solution.
Dhgate Cons: I did not like, False tracking number, Being lied to, Customer service, No refund.