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2 comments
5.0
Poster increased review rating.

Update by user May 26, 2021

Company fixed the issue and I have been provided with product or service ordered. It arrived in good condition..

Original review posted by user Apr 26, 2021

Order #33028**** marked received but not yet received. This is an oil portrait of Gertrude Stein that is framed.

Preferred solution: Deliver product or service ordered.

DHgate Pros: Selection.

DHgate Cons: Delivery.

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#2007229

My order #33208****, an oil portrait of Gertrude Stein has been marked received but I have not yet received it. I have not heard a word from DHGates since bringing this to their attention.

I want a response to my inquiry or I will ask my bank to cancel the payment made to my credit card. User's recommendation: That all depends on whether I receive my order.

#2007230
@Nadya

Hello William c, We understand how you feel for not receiving the order yet. Can we have the order number so that we can check and see what we can do to help you? Please send us an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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