Ordered a wedding dress from "modeldress" on April 13, 2017 Close to the delivery deadline I received a fake shipping confirmation. Upon many messages, I was told that it was not sent yet, but it would be.
10 days later, I was sent a dress by the seller with the wrong measurements, bad workmanship and bad overall quality. The seller agreed for the dress to be returned and insisted that in exchange for a good review, they would refund me the money I paid. I did not change my review, sent the dress back, which was received on June 14th and been promised ever since to receive a refund, which did not happen yet (30 days later).
The seller closed the sale without giving me an opportunity to ask for a dispute or refund. Very, very shady.
Product or Service Mentioned: Wedding Dress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $170.
Preferred solution: Full refund.
Dhgate Cons: Being scammed by seller, Owed money, Seller did not complie with my refund, Lack of communication, Waiting.