I have ordered well over $10,000 USD, everything has been as described and expected. Customer service was all over an issue one time, that was a mutual agreement with seller and I.
I should add that I am careful to place orders only with companies with at least a 2yr history of many transactions and good ratings. Money is never released until I say to release, after I get and inspect orders. Never a problem.
I buy mostly led lighting products, and I like that shipping is figured into cost and handled for me, the price and convenience are the main reasons I use DH Gate. I plan to continue for my bulk purchases.
Reason of review: overall good experience .