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2 comments

Sorry to bother you but i odered a tenor saxophone and a mouthpiece a few week ago the money was taken out a few week ago, but in getting a bit worried i have emailed with no response , tried the tracking number but that doesn't tell you anything.

Can you pkease let me know what is happening.

Thanks.

Location: London, England

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#2010559

Dear Stephen, Thanks for leaving comments here to us, sorry for any inconvenience, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. You can also contact our customer service directly with more details like order number, or your account information through this this link: https://dg.dhgate.com/myaccount/csmsg/leavemsg.do?from=nav_menu&knowfirsttype=42&language2=en

#2010279

Hello Stephen B, We understand the you are concerned about your order. Can we have the order number so that we can check and see what we can do to help you? Please send us an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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