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Update by user Feb 20, 2021
Unresolved!!!DH GATE are Crooks!!Liars!! Cheats!!
Untrustworthy!!Uncontactable!!! Unemotional!!Just add ANY NEGATIVE adjectives to this list and you will barely understand what type of company you are (Donating)!!! I will provide photographic evidence at a later date because to be quite honest, I am sick to my back teeth of thinking about them!!
Despite my efforts and the support of Pissed Customer and others, the chances of obtaining a refund from DHGATE are similar to being able to fill a bottomless bucket with hot running water and carrying it for 100metres! The bucket scenario being the more plausible!!!
Original review posted by user Jan 21, 2021
I paid and ordered 9 individual items of the same size and specifically asked to avoid one colour in particular!! I received 3 items, wrong size, 2 of which were the colour I didn't want!!
The seller vanished and Dhgate were adamant that another delivery was en route to my address in the UK!! GUARANTEED!! Never happened!
Nor did the promised refund!! Totally Fraudulent activity from them, Especially when attempting to contact a "Human Being " at customer services!
User's recommendation: AVOID AT ALL COSTS!!!!
Monetary Loss: $20.
Preferred solution: Full refund.
Location: High Wycombe, England