4.2
Details
1 comment

I am new customer to Dhgate.com, I was little worried about the shipment since there was no update in the system. Moreover, update was not happening regularly.

After then, I have contacted customer service of Dhgate . com, I am have been communicated well and Dhgate . com staffs are very good. They have informed that due to Holidays update was delayed and not updated in the system.

i was very much clarified. I have been informed to have more belief on the website. I can easily see the update tracing in the website after holidays.

I want to do more business with DhGate . com and develop my business as well.

Product or Service Mentioned: Dhgate Customer Care.

Reason of review: Good customer service.

Dhgate Pros: Easy to use website.

Dhgate Cons: Tracking system is way behind.

  • Good Experience
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Dhgate2014
#1319038

Hi there!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

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