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I ordered a fashionable groom wedding Tuxedo from Dhgate.I did my payment and I received an email thanking me for ordering and I got my order number. 327002**** as a guest.
Later there was no communication from the company or seller. I opened an account and put my details to see the status of my order. But it shows nothing. No response.
That's a terrible experience.
I tried to apply for a refund but I couldn't because of the process and I couldn't talk to the customer service. I called the number I got on google but that was of different company.
Monetary Loss: $169.
Preferred solution: Full refund.
DHgate Pros: I want my money back.
DHgate Cons: Seller did not answer questions.